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Prime Commerce Asia

Business Operations Manager - Ecommerce agency

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  • Posted 20 hours ago
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Job Description

Company Description

Prime Commerce Asia provides comprehensive eCommerce strategies and solutions tailored for brands and SMEs aiming to succeed in the digital marketplace. The company is fueled by a diverse team of professionals specializing in Marketing, Creative, E-commerce, Data Analytics, Technology, and Customer Services. This multidisciplinary expertise allows Prime Commerce to transform business ideas into high-performing realities. With a focus on innovation and results, Prime Commerce empowers businesses to thrive in the ever-evolving Digital Age.

 Key Responsibilities
  • Client Management: Act as the primary point of contact for clients, providing strategic e-commerce consultancy and ensuring high satisfaction levels.
  • Sales Planning: Develop business plans, revenue forecasts, and promotional strategies for monthly campaigns and Mega Sale events (9.9, 11.11, 12.12, etc.).
  • Operational Coordination: Work closely with internal teams (Design, Performance Marketing, Operations) to ensure smooth store management, including stock levels, asset production, and advertising.
  • Platform Partnership: Liaise and negotiate with Platform Category Managers (Shopee, Lazada, TikTok Shop) for visibility packages, flash sale slots, and vouchers.
  • Data Analysis & Reporting: Monitor store health metrics (CR, ROAS, Traffic) and deliver comprehensive performance reports with actionable insights to clients.
3. Requirements
  • Experience: Minimum 2 years of experience in Account Management or E-commerce operations (preferably from an Enabler or Agency background).
  • Platform Expertise: Strong hands-on experience with Seller Centers (Shopee, Lazada, TikTok Shop) and internal marketing tools.
  • Analytical Mindset: Proficiency in data analysis and the ability to translate numbers into growth strategies.
  • Soft Skills: Excellent communication, project management, and the ability to handle high-pressure environments during campaign seasons.
  • Language: Fluency in English (written and verbal) is highly preferred.
4. Benefits
  • Competitive base salary + Performance-based bonuses (GMV incentives).
  • Opportunity to work with top-tier international and local brands.
  • Dynamic agency environment with early access to the latest e-commerce trends and platform features.

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About Company

Job ID: 147181975