YOUR RESPONSIBILITIES
1. Business Performance Tracking & Insights
- Own daytoday tracking of Payments / Transaction Banking domain goals, KPIs, and functional scorecards.
- Convert insights into recommended actions and follow up to ensure closure.
- Support Preparation of weekly/monthly/quarterly performance packs for Executives
2. Presentation & Executive Communication
- Create high-quality executive-level presentations to support Payments / Transaction Banking Domains where required
- Consolidate input from multiple teams into coherent, compelling storytelling.
- Produce visuals, dashboards, and slides that clearly communicate insights and priorities.
- Ensure messaging consistency across departments and global sites.
- Manage communications for the Executive
3. PMO Governance & Operational Discipline
- Establish and maintain governance mechanisms for critical leadership routines.
- Ensure cadence, structure, documentation, and followthrough for executive meetings.
- Standardise templates, dashboards, and reporting formats to enhance clarity and control.
- Track progress, blockers, decisions, and interdependencies across executive portfolios.
- Drive crossfunctional alignment through structured communication and stakeholder coordination.
4. Strategic Initiative Management
- Lead planning, tracking, and execution support for strategic initiatives, which will often be department wide
- Monitor project milestones, budgets (where applicable), risks, and issue remediation.
- Coordinate with initiative leads across functions to ensure accurate updates and timely delivery.
- Assess cross-functional risks, propose mitigation plans, and escalate where needed.
- Support Workforce Planning and Management
5. Process Improvement, Engagement & Ways of Working
- Design and implement improved operating rhythms, workflows, and PMO processes.
- Identify gaps or inefficiencies in current processes, structures, or governance.
- Facilitate global townhalls, leadership visits, engagement activities, and internal communications.
- Create consistency in messaging, visuals, branding, and site-level cultural initiatives.
- Support organisational change management, including new ways of working and process rollouts.
SKILLS & EXPERIENCE REQUIREMENTS
Essential capabilities:
- Bachelor's degree in Business, Engineering, Technology, Management, Finance, or related fields.
- 5-10 yrs of experience in project management, PMO, consulting, transformation, operations, or strategy roles.
- Strong PMO capabilities: project planning, risk management, reporting, governance, and delivery follow-through.
- Demonstrated experience working with senior stakeholders and managing cross-functional initiatives.
- Excellent communication skills with strong presentation development (PowerPoint, storytelling).
- High analytical ability with experience working with KPIs, performance metrics, and dashboards.
- Strong organisational skills, with proven ability to manage multiple workstreams under pressure.
- Comfortable working in fast-paced environments with ambiguity and constant change.
Preferred capabilities:
- Consulting background is a strong advantage.
- Experience in working overseas (Australia, etc.) is preferred
- Experience in digital transformation, enterprise operations, tech, or banking is a plus.
- Knowledge of Agile/Waterfall methodologies
- Highly structured, disciplined, and reliable in execution.
- Exceptional stakeholder management with ability to influence without authority.
- Data-driven, insightful, and comfortable making recommendations.
- Strong sense of ownership, resilience, and proactive problem-solving.
- Able to balance strategic thinking with operational detail.
- Professional presence and confidence when partnering with senior executives.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
2. Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
- Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
- Sponsored English course with native teachers
- Opportunity for training in Australia
3. Professional and engaging working environment
- Hybrid working model and excellent work-life balance
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Employee Assistance Program to improve your physical and mental health
- Annual team activities and company events
- A solid and talented team behind you great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting Cloud First technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
