Company Description:
VinSmart Future (VSF) is the leading technology company within the Vingroup Corporation, formed by the merger of the group's entire technology ecosystem, including VinApp, VinIT, VinBigdata, and other tech units. As a core driver of Vingroup's future growth, VSF is at the forefront of technological development, with artificial intelligence (AI) as its foundation. With a talented team of nearly 4,000 local and international technology experts, VSF focuses on creating high-utility technologies that enhance lives and connect data, models, and infrastructure to unlock new possibilities.
About the role
- We are looking for a Business Intelligence with strong analytical capabilities and the ability to transform data into actionable insights, supporting decision-making in business and product development.
- The candidate will leverage data and insights, working closely with Product, Marketing, Growth, and Business teams to evaluate performance and improve key metrics across products and business operations.
Key Responsibilities
- Proactively gather and synthesize information from Product / Growth / Marketing / Business teams, combined with data analysis to identify issues, clarify problems, and provide insights for evaluating and improving performance
- Collect, process, and analyze data from multiple sources to:
Understand user behavior and how the product is used
Identify trends, issues, and hidden opportunities within the data
- Design and perform analyses to answer specific business questions, including:
User behavior analysis
Funnel and user journey analysis
Performance analysis of growth, marketing, and product activities
- Build analytical frameworks, develop hypotheses, and validate them using data to:
Identify root causes of problems
Evaluate the impact of different factors on business outcomes
- Provide data-driven insights and recommendations:
Highlight key issues based on data
Recommend improvements for product, marketing, or operational strategies
- Develop and maintain dashboards and analytical reports:
Standardize metrics and measurement systems
Ensure data is accurate, consistent, and easy to use
- Present analysis results and insights to stakeholders:
Communicate insights clearly and logically
Explain data implications and business impact
- Monitor and evaluate outcomes after implementation, assessing effectiveness based on data
- Proactively propose new analytical approaches to uncover growth opportunities and optimize operations
Requirements
- Minimum 5 years of experience in relevant roles (Data Analyst / Business Analyst / Product Analyst) in technology companies or data-driven environments
- Proficiency in tools:
SQL, Excel / Google Sheets
BI tools (Power BI, Tableau, Looker Studio, etc.)
- Strong understanding of products and user behavior:
Experience analyzing user behavior, funnel, and retention
Ability to connect data insights with business problems
- Experience working cross-functionally with multiple teams
- Strong ability to structure and communicate insights:
Present analysis clearly and logically
Translate data insights for non-technical stakeholders
- Proactive, responsible, and able to work independently and collaboratively
Preferred Qualifications
- Experience working with consumer mobile apps (B2C), particularly in social networking, messaging, or highly interactive products
- Experience with tracking & analytics tools:
- AppsFlyer, Firebase, Insider, etc.
- Strong ability in data visualization and presenting insights via dashboards or slides
- Ability to work with and influence stakeholders, helping teams make data-driven decisions
Benefits:
- Flexible working hours and attendance policy (Work from Home on working Saturdays).
- Attractive compensation and bonus packages, highly competitive in the market.
- Exclusive employee benefits across the Group's ecosystem in accordance with company policies.
- Opportunity to work on large-scale and strategic technology projects.
- Professional technology environment with leading scientists, experts, and engineers from top technology companies in Vietnam and around the world.
- Free access to learning platforms such as Udemy, Coursera, and O'Reilly; internal workshops; sponsorship for professional certifications; and exclusive mentoring programs from the Group and Company leadership team.
- Full statutory insurance coverage in accordance with Vietnamese Labor Law (Social Insurance, Health Insurance, Unemployment Insurance), along with private healthcare insurance based on job grade and annual health check-ups at reputable hospitals and healthcare centers nationwide.
- Participation in internal activities, team-building programs, and annual company events.
Working Hours:
• Monday to Friday, with alternating Saturdays (every other week); default work-from-home arrangement.
• Flexible morning check-in between 8:30 AM and 9:30 AM. Lunch break: from 12:30 PM to 1:45 PM.
Location: TechnoPark Tower, Vinhomes Oceanpark, Gia Lam, Ha Noi.
