Business Development Manager (Logistics Industry)

Job overview purpose summary

Drivingbusinesssustainablegrowth by winning new customersthrough identifying supply-chain needsandcomplexlogisticschallenges, nurturing trusted,longtermpartnerships, and deliveringtailored transport and warehousingsolutions that create real value.Turningmarket insights into opportunities, communicatinga compelling value proposition, and confidently negotiatingand closingdeals. As the brand's frontline ambassador, ensuring seamlesscustomerexperience withoperational excellence,leveragingdata for smarter decisions, performance optimization, and collaboratingacrossinternalteams to achieve shared success.

KeyResultIndicators (KRIs)

• Newon-boardCustomers
• Profitability& Revenue Growth
• CustomerExperience

KeyResponsibilities

Driving Growth Delivering Value Building Partnerships

Grow new business

• Identifyand target potential customers
• Reach outdecision-makersvia calls, emails & networking
• Maintain a strong, active sales pipeline
• Track markettrends&spotoutnew opportunities

Sell through solutions

• Understand customerneeds & pain points
• Build tailoredlogisticssolutions withrelated teams
• Prepare and deliver clear, professionalproposals & presentationsthat highlight cost-savings and/orefficiency gains
• Negotiate competitive rates, service& contract termswhile ensuring profitability

Manage & Growcustomers

• Build long-term customer relationshipsthrough regular business reviews
• Upsell & cross-selladditionalservices
• Monitorcustomersatisfaction &proactively address issues toprevent churn
• Generate referralsvialeveragingsuccessful partnershipsto expand market reach

Coordinate & Report

• Leadsmoothonboardnewcustomerand ensure seamless customer experience right from the first shipment
• Collaborate closely with internal teams to provide second-to-none customer experience while ensuring the highest profitability possible
• Track&monitorkeyperformanceindicators suchasnewon-boardcustomers,profitability, revenue, volume, win rate, etc.on frequent basis

Key Performance Indicators(KPIs)to be communicatedondefinedtime frame

Skillsand competenciesrequired

1. Professional sales competenciesthrough value approachwith strong capability in developing, and expanding newcustomersandmarkets
2. Customer relationshipsandnetworkmanagement
3. Solid knowledgeof foreign trade,economics,supply chain,logistics,forwarding,import & export processes, customs regulations toresearch, understand market,industry,commodity,productandcustomer'sdriversto make aconcretecustomer'sstrategyplanwithrevenue growth andthe highestprofitabilitypossibleand manage
4. Sales process, systemknowledgeandopportunity pipelinemanagement
5. Result orientedwithcan-do attitude.Adaptableand fast learner.
6. Excellent interpersonal,organizational, time,stakeholdermanagementand communicationskills.Demonstrated ability to manage conflicts and negotiate.
7. Effective and efficient collaboration within theteam andamong functions
8. Proficiencyin English;additionalforeign languagesas Chinese, Japanese, Koreanare a plus

For senior roles (3) - prioritized

• Minimum 3 years of proven and handson business development experience inlogisticsand freightforwardingsales
• Possess an existing portfolio of customers with a proventrack recordofmaintaininghigh-value ones and strong relationships who are ready to collaborate and contributeimmediately. Deepexpertisein penetrating,developingand managing customers in Industrial Parks/Zones (IZs) and manufacturing hubs with a strongtrack recordof success will be an advantage.

For Junior role (1)

• 1 year of experience OR a highpotential fresh graduate
• Strong desireto drive new customer and business growth in a dynamic commercial environment

Kindly send your CV via [Confidential Information] or for further information.