Business Development Manager

Company Description

GONSA Joint Stock Company, founded on March 8th, 2010, is a pioneer in healthcare logistics and distribution. The company offers services such as hospital and pharmacy distribution, GSP-compliant ambient and cold-chain storage solutions, and GDP-standard transport and delivery services. GONSA also provides authorized importation, distribution importation, warehouse rental, and additional value-added services. With a strong dedication to excellence in healthcare logistics, GONSA has built a reputation for reliable and high-quality service offerings.

Working location: Ho Chi Minh

Role Description

The Business Development Manager is a full-time hybrid role based in Hà Nội, The role involves identifying new business opportunities, building relationships with clients, and developing strategies to drive revenue growth. This position requires a balance of strategy, client interaction, and execution, making it ideal for a results-driven professional.

1. Business Development & Market Growth

• Identify and cultivate new business opportunities to expand our client base and market reach.
• Proactively approach potential clients to introduce our full suite of logistics services, including warehousing and transportation.
• Prepare comprehensive quotations, negotiate contract terms, and oversee the successful closing of service agreements.

2. Customer Relationship Management (CRM)

• Maintain and strengthen relationships with existing clients through consistent communication and proactive support.
• Act as the primary point of contact for client inquiries; resolve concerns and service issues with professionalism and efficiency.
• Drive client satisfaction by ensuring service delivery aligns with their specific business needs.

3. Contract Execution & Operational Oversight

• Monitor contract performance and service quality to ensure all deliverables meet company standards.
• Coordinate effectively with internal departments (Operations, Finance, Warehouse) to guarantee service quality and on-time delivery.
• Prepare accurate and timely reporting, including weekly, monthly, and quarterly performance updates for management review.

To be successful in this role, you must bring a sophisticated understanding of the pharmaceutical landscape:

Experience: At least 5 years of experience specifically in Pharmaceutical Distribution or Pharmaceutical Logistics (including transportation, warehouse leasing, or end-to-end supply chain)

Sector Expertise: Strong background in the Pharmaceuticals sector is required.

Compliance Knowledge: Must be familiar with GDP (Good Distribution Practice) and GSP (Good Storage Practice) standards.

Network: Existing connections with pharmaceutical brands and manufacturers is a significant advantage.

Skills: Excellent communication, negotiation, and hunter mindset for finding new business.

Our Benefits:

• PVI Health Insurance.
• Free lunch provided daily.
• Coffee, tea, and snacks available at the Energy Boost Corner.
• Shuttle bus service from District 7 and District 8.
• Support for birthdays, weddings, holidays, and special occasions (New Year, Tet, April 30 – May 1, September 2, Hung Kings Day, March 8, October 20, Children's Day, Mid-Autumn Festival, etc.).
• Extra benefits: Company trips, seniority bonuses, employee awards, 13th-month salary + performance bonuses.
• Opportunities for long-term development at GONSA.