Coolmate is a Vietnamese fashion startup committed to delivering high - quality apparel for both men and women, backed by our 100% Satisfaction Guarantee.
We are looking for a Website Business Development Excutive to join our team and play a key role in driving business growth while advancing your career with Coolmate.
JOB DISCRIPTION
Location:
BMM Building, KM2 Phung Hung Street, Xa La Urban Area, Ha Dong District, Hanoi, Vietnam
Working Hours:
- Monday - Friday: 8:30 AM - 5:45 PM (Lunch break: 12:00 PM - 1:15 PM)
- Saturday: 8:30 AM - 5:00 PM (Lunch break: 12:00 PM - 1:15 PM), working every other Saturday.
I. Key Responsibilities
1. Website Sales Planning & Execution
- Develop monthly and quarterly business plans for the Website channel to achieve revenue targets.
- Monitor business performance, analyze data, and propose improvement initiatives to optimize sales performance.
2. Sales Performance Optimization
- Collaborate with Marketing, Media, Data, Product, Tech, and other cross-functional teams to improve key metrics, including Conversion Rate (CR), Average Order Value (AOV), Revenue per Session, and customer retention.
- Track website performance and recommend data-driven solutions to improve business outcomes.
3. Promotional Campaign Management
- Plan and execute promotional campaigns, seasonal offers, and e-commerce sales initiatives.
- Manage promotional budgets to maximize Return on Investment (ROI).
4. Customer Experience Optimization
- Propose UI/UX improvements to enhance the customer journey and increase conversion rates.
- Gather customer feedback and work closely with the Tech team to continuously improve the website experience.
5. Cross-functional Collaboration
- Partner with the Marketing team to develop communication plans that support business objectives.
- Collaborate with the Data team to monitor campaign performance and analyze customer behavior.
- Work closely with Operations and Customer Service teams to ensure a seamless end-to-end shopping experience.
II. Job Requirements
1. Experience
- Experience in E-commerce, Website Business Development, Digital Commerce, or other related roles.
- Candidates with experience in the Fashion, FMCG, or Retail industries are highly preferred.
2. Education
- Bachelor's degree in Business Administration, E-commerce, Marketing, or a related field.
3. Technical Skills
- Good understanding of E-commerce website operations and key business metrics such as Conversion Rate (CR), Click-Through Rate (CTR), Average Order Value (AOV), and Revenue per Session.
- Experience in business planning, performance tracking, and data analysis.
- Proficiency in Microsoft Excel/Google Sheets; experience with Google Analytics 4 (GA4) or other analytics platforms is a plus.
4. Soft Skills
- Strong analytical and problem-solving skills.
- Excellent communication and cross-functional collaboration abilities.
- Proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.
5. Other Requirements
- Passion for E-commerce and customer experience.
- Eager to learn, adaptable, and comfortable working in a dynamic startup environment.
III. Benefits
1. Compensation & Benefits
- Total monthly compensation:VND 15,000,000 – 25,000,000, including a base salary of VND 10,000,000 – 12,000,000.
- Monthly, quarterly, and annual performance bonuses, including a 13th-month salary.
- During the probation period, employees receive 90% of the base salary and 100% of applicable allowances.
- Social insurance from the official employment date, annual health check-ups, paid annual leave, and other statutory benefits.
- Employee discounts on Coolmate products, along with regular team-building activities, sports clubs, Happy Friday events, and more.
2. Career Development
- Opportunities to take ownership of meaningful projects and develop your expertise.
- Access to internal training programs and knowledge-sharing sessions.
- Clear career progression and advancement opportunities.
3. Working Environment
- A modern, open-office workspace featuring a pantry, relaxation areas, and employee-friendly facilities.
- A collaborative and learning-oriented culture with diverse engagement activities throughout the year.
