ABOUT VMO
VMO - a proud member of the ALTEN Group, a global leader in engineering and IT services with over 60,000 employees worldwide.
At VMO, we partner with clients across Asia, the Americas, and Europe, delivering software development and digital transformation solutions that drive real impact on businesses and society.
From day one, our vision has been to build more than just a technology company – we aim to create a place where forward thinkers can thrive, innovate, and make a difference. At VMO, local talent connects with global opportunities. We are home to innovators, dreamers, and doers - and we are always looking for passionate people to join us and shape the future together.
JOB DUTIES
We seek a skilled Business Analyst with at least 4+ years of experience to join our team. The ideal candidate will bridge the gap between business stakeholders and technical teams
Key Responsibilities
- Gather, analyse and formalise user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
- Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
- Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
- Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
- Make changes to configurable items, which include hardware, software, documentation, etc.
- Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
- Prepare user manual and operations manual, and plan & facilitate training of users and operators.
- Provide post implementation support (including production support and service requests).
- Escalate and discuss critical issues such as scope creep with the product managers.
- Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
- Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.
- Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.
- Constantly explore opportunities to enhance systems and explore new tools in the market focusing on improving the efficiency and experience of users.
- Provide technical training to a large audience from the user's perspective.
- In-Depth Performance and Data Analysis for the system and data used by users.
- Support multiple product and project streams, along with varying resources, across the team to ensure on time and quality delivery of all solutions
JOB REQUIREMENTS
- Bachelor's degree in Business Administration, Information Systems, or related field
- 4 years+ experience supporting products as a Business Analyst and Data Analyst with at least one entire product development cycle from concept to introduction.(Must have)
- Effective Communication: Fluent in English. (Must have)
- Experienced with agile and scrum methodologies and ways of working and waterfall methodology. (Must have)
- Experienced with data modelling, data cleansing, handling schemas and identification of relevant data attributes.
- Google cloud and native analytics tools knowledge.
- Experience with SQL, Python, or any analytical tools necessary to work with large amounts of data. Knowledge and prior hands-on experience in data visualization tools such as Microsoft Power BI, Tableau, Looker. (Must have)
- Healthcare or Pharmaceutical domain experience is a strong advantage.
- Knowledge of ATC Classification is a plus
- Experience in building data products and services.
- Experienced with predictive modelling, statistics, and heavy focus on segmentation techniques.
- Knowledge in Data Science or Data Analytics teams/projects.
- Experience in working with external-facing products.
- Experience working closely with cross-functional teams to define and drive product strategy and roadmap.
- Adept in handling business changes and managing client expectations.
- Provide comprehensive documents of changes, coordinate user testing, user training.
- Effective management of tasks, timelines, progress reporting on tasks.
- Able to liaise with other teams to resolve cross functional issues.
- Self-motivated, thrives in a fast-paced environment with a high degree of ownership and accountability.
- Knowledge and prior hands-on experience in data visualization tools such as Microsoft Power BI, Tableau, Looker.
- Passionate about Health Tech
BENEFITS
OPPORTUNITIES AND CHALLENGES:
- Opportunity to work in a professional, modern and energizing setting.
- Challenging projects, possibilities, cutting-edge technology, and problems.
- An open and dynamic working atmosphere that promotes the interchange of ideas, while also empowering you to work and create in your own style. Each employee's talent and accomplishments are valued, and outstanding employees are recognized and rewarded on a yearly basis.
- Opportunities for capacity development, as well as assistance with professional certification expenses, are available to those who work in the field (1 million - 5 million).
- Some advanced certifications will cover the full cost of studying and taking the exam.
ATTRACTIVE REWARDING POLICY AND WORK-LIFE BALANCE:
- Review salary 1-2 times/year, with the possibility of an unexpected salary rise based on capacity an infinite number of times per year
- Policy for 13th-Month Salary Bonus and Holiday Bonuses According to Company Regulations.
- Holiday travel mode (package 5-7 million/person), team building,...
- Full participation in social insurance, as well as a yearly health checkup at a reputable hospital.
- Comprehensive visit policy for personnel and relatives: birthday, marriage, childbirth, illness, etc.
- The football club, cycling car, badminton, picklepall,... are just a few of the sports and cultural activities available.
- Allowance for classes and training awards: Learning Star of the Month
- A chance to be the face of the year's study, the royalties...
- Work From Home policy: 3 days per month.
Location: IDMC My Dinh Building, 18 Ton That Thuyet Street, Cau Giay Ward, Ha Noi
Working time: 8.30 am - 5.30 pm from Monday to Friday
Working type : Full time in office/Hybrid/Remote
CONTACT AND APPLICATION
If you find this position a good fit for you, please send your application or reach out directly for more details:
- Email: [Confidential Information]
- Phone (Zalo/Telegram/WhatsApp): 0981108599 (Phuong Lien)
