Business Analyst

Spectos Asia specializes in measuring service quality by helping businesses understand their customers and operational processes. Through tracking, improving, and enhancing service quality, Spectos Asia turns metrics into actionable goals for companies. This approach allows clients to gain deeper insights and make informed decisions.

This is a full-time on-site role for a Business Analyst located in Hanoi. The Business Analyst will be responsible for analyzing business processes, identifying requirements, and providing recommendations. Daily tasks include documenting business requirements, analyzing data, and communicating findings to stakeholders to drive business improvements and efficiencies.

• Proficient in Analytical Skills and Business Analysis
• Strong Communication skills, both written and verbal
• Experience with Business Process and Business Requirements
• Attention to detail and strong problem-solving abilities
• Ability to work both independently and collaboratively with a team
• Familiarity with data analysis tools is a plus
• Bachelors degree in Business, Economics, Information Technology, or a related field