Job Description
- Collect, analyze, and clarify business requirements from internal departments (HR, Finance, Operations, Admin, etc.).
- Analyze current business processes (As-is) and propose improved processes (To-be) to optimize operations and system efficiency.
- Participate in building and developing internal products/systems such as HRM, ERP, workflow management systems, data management, and reporting systems.
- Document business and system requirements, including BRD, FRD, user stories, use cases, wireframes (if required).
- Work closely with PO/PM, Development, and QA teams throughout the product lifecycle to ensure requirements are implemented correctly and completely.
- Support User Acceptance Testing (UAT), collect user feedback, and propose system improvements after deployment.
- Act as a bridge between business and technical teams, ensuring technology solutions align with actual business needs.
Requirements
- Bachelor's degree in Information Technology, Information Systems, Business Administration, or related fields.
- Minimum 3 years of experience as a Business Analyst, preferably in product-based or internal system projects.
- Experience in business analysis for systems such as HRM, ERP, CRM, Finance, Workflow, or enterprise management software.
- Ability to model business processes using BPMN, flowcharts, UML, or similar tools.
- Strong skills in business documentation, communication, and cross-department collaboration.
- Logical thinking, strong analytical skills, proactive working attitude, and responsibility for deliverables.
- Basic understanding of software systems, databases, and APIs is an advantage.
Benefits
- 13th-month salary and annual salary review.
- Bonuses for four major holidays (April 30, September 2, Lunar New Year, and New Year).
- Annual company trips, retreats, monthly/quarterly team-building activities, and internal cultural events.
- Social insurance and health insurance in accordance with government regulations.
- BSH health insurance package (covers medical examination and treatment costs).
- Annual health check-ups.
- Union benefits (birthdays, weddings, bereavements, etc.).
- Young, dynamic working environment.
- No limitation on technology stack.
- Opportunities to participate in technical and technology seminars held by the company
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