ABOUT THE JOB
- Work directly with business users to understand business needs, pain points, and operational challenges.
- Analyze and design end-to-end business processes, ensuring alignment with business strategy and regulatory requirements.
- Propose solutions and process enhancements to improve operational efficiency, user experience, and service quality.
- Act as a bridge between business and technical teams, ensuring clear communication of requirements and solution outcomes.
- Collaborate in defining product roadmap, feature prioritization, and solution feasibility with a product owner mindset.
- Support solution design, integration, and implementation of payment-related systems (e.g., Payment Hub, Payment Operations, Payment Gateway, Core Banking interfaces).
- Conduct gap analysis, impact assessment, and change request management for long-term projects.
- Facilitate User Acceptance Testing (UAT), training, and post-implementation support to ensure solutions meet business needs.
- Maintain documentation, process flows, and knowledge base for continuous improvement.
- Stay updated on payment trends, compliance, and industry best practices.
ABOUT YOU
- Bachelor's degree or higher in Business, Finance, IT, Information Systems, or related fields
- 4+ years of experience as a Business Analyst in Banking or Financial Services, with exposure to long-term transformation / digitalization projects.
- Strong experience working with banking operations or back-office functions (e.g., payment operations, settlement, reconciliation, clearing, dispute handling, operational process flows).
- Demonstrated ability to work closely with business users and proactively propose solutions to improve business processes.
- Solid stakeholder management skills, especially in complex, cross-functional, or high-pressure environments.
- Product thinking / product owner mindset able to assess business value, prioritize features, and challenge requirements where needed.
- Experience in Payments project is highly preferred: Payment Hub, Payment Operation, Clearing/RTGS, SWIFT, NAPAS, Digital Payments, Merchant Payments, or ISO 20022.
- Familiar with BA methodologies and tools: BPMN, UML, Jira, Confluence, process mapping.
- Good command of English, able to communicate with regional stakeholders.
- Experience with Agile/Scrum environments.
WHY AMARIS
- Competitive salary and 13th-month salary
- 14+ annual leaves per year
- Premium healthcare insurance, starting from your probation period
- Project reviews and yearly performance appraisal
- Annual company trip
- Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, badminton, etc.)
- International team with flexible working time
- Tailor-made career path
- Technical workshops and training courses
- Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
Equal opportunity
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.
