Job Title:Senior Business Analyst
Location: HCMC
Key Responsibilities:
- Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.
- Perform analysis (scenario, policy, customer, data, gap, change, etc) to articulate business needs and solution requirements.
- Prepare both high level and detailed business requirements
- Produce As-Is and To-Be Process Maps
- Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
- Ensure the Delivery and Development teams understand the value of each user story that is being delivered
- Assists the Product Owner to define the business value and outcomes.
- Expert in translating end user/customer insights into Features, Epics & Tasks
- Participates and leads workshops
- Analyse the impact of proposed solutions holistically to support change with Business Impact Assessments.
- User Acceptance Testing and Business Verification testing
- Support implementation of backlog items aligned to domains and achievement of associated business outcomes.
- Customer and Stakeholder are at the centre of all analysis
- Proactively manage risk, meeting all policy, control and compliance requirements; adhere to process and procedures pertinent to role; escalate issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
Requirements:
- Minimum 10 years of experience as a Digital Business Analyst
- In-depth understanding of Financial Products, processes and systems
- Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.
- Creativity and simplifying complex processes and issues, problem solving and analysis
- Extensive experience working in an agile environment and familiarity with HCD techniques
- Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
- Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
- Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.
- Ability to work closely with key stakeholders and build collaborative partnerships
- Proven analytical skills and evidence-based decision making
- Comfortable with ambiguity.
- Proficient in English.
Benefit:
- Insurance plan based on full salary + 13th salary
- 100% full salary from the 1st day of working.
- Medical Benefit (Bao Viet Insurance package) for Employee and Family.
- Working in a fast paced, flexible, and multinational working environment. Chance to travel onsite (in 54 countries).
- Internal Training (Technical & Functional). Scope of English Training.
- 18 paid leaves per year (including 12 annual leaves + 6 personal leaves).
We highly appreciate your interest in this position of HCLTECH Vietnam. After reviewing all applications, only qualified candidates will be contacted for the next steps within 15 days from date of submission.
