Business Analyst (EdTech) - Remote

Key Responsibilities

• Gather and document integration requirements through workshops, interviews, and structured templates
• Maintain Requirements Traceability Matrix (RTM) from requirements to UAT sign-off
• Document functional specifications, data flows, business rules, user stories, and process changes
• Support data mapping, validation rules, data quality standards, and reconciliation procedures
• Analyze end-to-end data flows and identify risks, exceptions, and impacts
• Develop and execute test cases; coordinate SIT and UAT with school IT teams and end users
• Log, track, and verify defects; support regression and smoke testing
• Act as a bridge between business users and technical teams
• Maintain project documentation, user guides, and training materials
• Support post go-live activities, hypercare, and issue resolution

Requirements

• 3–5 years of experience as a Business Analyst, preferably in system integration projects
• Strong understanding of system integrations, APIs, and data flows
• Experience with requirements documentation, data mapping, and testing coordination
• Good knowledge of SDLC (Agile & Waterfall)
• Strong analytical, communication, and stakeholder management skills
• Able to work independently in a fast-paced, multi-site environment
• Excellent English communication (written and verbal)

Nice to Have

• Experience with Student Information Systems (SIS) or education platforms
• Familiarity with data privacy regulations (GDPR, PDPA)
• Experience with tools such as Monday.com, Confluence, Postman, SQL