A - About Birdeye
Birdeye is the pioneer crypto intelligence company that focuses on empowering traders, builders and institutions with real-time and customizable blockchain data. Our growing product suite enables fair access to high-impact crypto intelligence and opportunities on Solana, Sui and major EVM chains:
- Birdeye.so is the all-in-one trading data tool built for alpha traders that offers real-time price charts, smart money flows, undiscovered gems, and rich historical data across 300+ exchanges. Trusted by millions of users over the past few years, Birdeye.so is the go-to platform for the winning minds.
- Birdeye Data Services (BDS) is a high-performance data provider that delivers real-time, accurate, and comprehensive on-chain data across tokens, wallets, trades, and protocols. From fast-moving startups to global leaders like Phantom, Raydium, Coinbase, and Bybit, BDS powers teams of all sizes with the data they need to build and scale confidently.
Birdeye has offices in Singapore and Hanoi:
- Singapore Office: 28 Genting Lane, #09-02 Platinum28, Singapore (349585)
- Hanoi Office: Floor 18, Office Tower T2, Heritage West Lake, 677 Lac Long Quan, Tay Ho, Ha Noi, Viet Nam
B - About the role
We're looking for a Business Analyst to drive product strategy through market research and competitive analysis. You will identify data opportunities, support roadmap planning, and work with cross-functional teams to design, package, and commercialize scalable data products.
Working location: Hybrid (Hanoi Office)
I - Your responsibility
1. Market & Trend Analysis
- Continuously research blockchain/Web3 data providers and emerging market players to identify trends, gaps, and competitive opportunities.
- Evaluate data offerings by type (on-chain transactions, wallet analytics, dApp usage, DeFi/NFT metrics, token performance, social signals), target customers, pricing models, and delivery formats.
- Maintain a structured competitor and market intelligence database to inform product strategy.
2. Product Ideation & Roadmap Support
- Propose new datasets and data features that address market gaps or customer demand.
- Prioritize opportunities with high commercial value, such as individual trader analytics, whale tracking, dApp-level activity, and real-time token insights.
- Work with engineering to validate feasibility, effort, and timelines before inclusion in the roadmap.
3. Data Structure & Delivery Design
- Understand and document the underlying data architecture, including schema definitions, update frequency, and historical depth.
- Design optimal distribution methods, from APIs and premium WebSocket feeds to CSV exports, dashboards, and third-party integrations.
4. Shape Monetization & Packaging Strategies
- Define pricing tiers, access models, and bundling strategies for different customer segments.
- Support the product and business teams in designing monetization models (tiered API access, premium real-time feeds, on-demand exports, bundled data packages).
5. Own Product Documentation & Governance
- Keep a live inventory of active and planned datasets, aligned with the product roadmap.
- Produce client-ready documentation that details data definitions, calculation logic, update frequency, and integration guidelines.
II - Qualifications
1. Experience & Background
- 3-5 years in business analysis, product management, or market research within blockchain/Web3, fintech, or data-driven product environments.
- Proven experience researching data products (especially in Web3) and producing competitive comparisons (data types, customer segments, sales models, pricing) to guide development and commercialization strategies.
- Strong ability to design and package data offerings for different customer segments, supporting the Product team in defining roadmap, pricing models, and API packages.
- Demonstrated experience working cross-functionally with engineering, product, business, and client success teams to ensure requirements are both technically feasible and commercially clear.
- Understanding of on-chain data schemas, delivery formats (API, WebSocket, CSV, JSON), and sales methods (real-time, batch, dashboard) is an advantage.
2. Preferred Qualifications
- Experience in large-scale organizations delivering products or services to millions of users (e.g., major banks, securities firms, etc.).
- Experience with high-availability, high-traffic systems handling large volumes of transactions or real-time data.
- Background working with international clients or in multicultural teams, with proven adaptability in communication and workflows.
- A portfolio, code repository, or case studies demonstrating your ability to research, design, and commercialize data products strongly preferred for shortlisting.
- Familiarity with Web3 data platforms, SQL, or other data analysis tools is a plus.
C - What we offer
- Competitive salary (based on skills and experience) and benefits package.
- Hybrid work model - enjoy the flexibility of working remotely and in the office.
- Be a part of a passionate team building the future of crypto we're not just colleagues, we're a tribe.
- A fast-paced environment with exciting challenges and opportunities to learn and grow
