Front Office - Ixora 1
Work Location Ho Chi Minh (Ho Tram Commune)
Job Level Team Leader / Supervisor
Job Type Permanent
Qualification Intermediate
Experiences 1 - 2 Years
Salary Competitive
Industry Restaurant / Hotel
Deadline to Apply 30/11/2025
Contact Person Recruitment Department
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Job Benefit
- Insurance
- Employee Shuttle Service
- Uniform
- Health checkup
- Training & Development
- Annual Leave
Job Description
- Assist in conceiving and sustaining a refined, efficient, timely and yet welcoming luggage experience.
H tr vic duy tr v a ra cc dch v hnh l mt cch chnh xc, hiu qu, kp thi.
- Insist luggage and personal belongings of the guest are always treated with the upmost respect, caution and security.
Tn trng hnh l v c ca khch, vn chuyn hnh l phi cn trng v an ton.
- Help create proficient and streamlined systems and processes for handling guest luggage coordination.
a ra cc phng php v tin hnh gip gii quyt cc vn v hnh l cho khch mt cch hiu qu v hp l.
- Engaging leadership that inspires and empowers the Bell staff.
C tinh thn lnh o truyn cm hng v iu phi cng vic cho nhn vin hnh l.
- Proactively conveys guidelines for staff that shapes the unparalleled standards expected.
Ch ng hng dn cho nhn vin to nn nhng tiu chun vt mc mong i.
- Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
- Oversees facility and equipment in the responsible areas to make sure they are in complete working order.
Gim st cc trang thit b trong khu vc chu trch nhim v dm bo cc trang thit b vn hot ng tt.
- Ensures all activities performed within the department are in accordance with the companys business objectives, and established safety and security standards.
m bo tt c cc hot ng thc hin trong b phn l ph hp vi mc tiu kinh doanh ca cng ty, v thit lp cc tiu chun an ton v an ninh.
- Supports in training, motivating, and providing on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
H tr trong vic hun luyn, thc y, v cung cp thng tin lin tc ti nhn vin cung cp cc dch v tt nht mang tnh chuyn nghip v tinh t song song vi vic thc y tinh thn trch nhim.
- Aids in staff changes in assigned area of vacations, leaves of absence and release of staff.
H tr trong vic thay i nhn vin, sp xp ngy ngh, ngh php v tr ngy ngh b cho nhn vin.
- Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
Trao i vi cc phng ban lin quan v cc ng nghip lm cho khch hi lng v s dng ngun nhn lccng cc c s vt cht mt cch hiu qu.
- Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
Duy tr mi quan h lm vic cht ch vi cc phng ban khc v cc qun l ca h thc y thng tin phn hi v hot ng hiu qu.
Job Requirement
- One Two years experiences working required
1-2 nm kinh nghim lm vic tr ln.
- One- year department experience preferred
1 nm kinh nghim lm vic b phn tng ng
- Vocational School Certificate is required and Higher Education is preferred.
Giy chng nhn ca trng dy ngh v cc bng gio dc i hc,cao ng,trung cp.
- Microsoft Office knowledge required.
C kin thc c bn v son tho vn bn vn phng Microsoft Office.
- Must present a well-groomed appearance.
Ngoi hnh sch s, tm tt.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
C kh nng giao tip tri chy khi lm vic trong mi trng khch sn bng nhng hnh thc ngn ng hoc phi ngn ng thng dng, u tin ngi c kh nng giao tip ting Anh.
- Solid and professional communication skills, both oral and written desired.
C k nng giao tip vng v chuyn nghip c v giao tip ngn ng v vn bn.
- Organized, can multi-task, good problem solving skills and detail-oriented.
Lm vic c t chc, c kh nng lm vic a nhim, c k nng gii quyt tnh hung, ch trng tiu tit.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
C kh nng thc y nng sut cng vic gia cc ng nghip v lm vic theo nhm.
Job tags: Bell Captain