CHANEL tin rng y l ni bn s ng vai tr l i s thng hiu, mt ngi ngh s c s ng gp cho hnh nh ca thng hiu, to ra tri nghim c o v ng nh cho mi khch hng ti mi thi im v ti mi im bn hng v chc chn bn l mt thnh vin trong mt i ng nng ng, gp phn xy dng cho s pht trin ca ca hng v thng hiu.
ng hnh cng v tr ny, chng ti hi vng ng vin c th p ng c nhng nhim v sau:
Mi nhn vin l ngi i din cho nhng gi tr ca thng hiu
C kin thc vng chc v Thng hiu cng nh ngnh hng c th truyn ti, chia s n khch hng cng nh ng nghip
C tinh thn ham hc hi, nui dng kin thc v nhng nt vn ha v xu hng lm p. Lun ch ng trong vic khng ngng trau i kin thc cho bn thn v tp th
Tun th cc chun mc v hnh nh ca thng hiu cng nh hnh nh ca nhn vin khi xut hin trc khch hng
m bo khu vc lm vic lun sch s, gn gng, hp v sinh v chuyn nghip, hiu bit v tun th cc hng dn trng by sn phm
Bn chnh l ngi mang n tri nghim tt nht cho khch hng, thm ch vt ngoi s mong i ca khch hng
Mang n s tri nghim ph hp cho tng i tng khch hng, p ng nhng yu cu ca tng khch hng cng nh s dng nhng cng c h tr xy dng mi quan h lu di vi khch hng
Thc hin t vn theo yu cu ca mi khch hng. Nm bt kp thi v thy hiu nhu cu ca khch hng a ra nhng xut ph hp nht
Chia s cc kinh nghim lm p vi khch hng truyn cm hng cho h, ng thi lm phong ph thm kinh nghim ca h trong vic s dng cc sn phm CHANEL
Ch ng h tr v sp xp cc cuc hn cho khch hng quay li s dng dch v ca ca hng
Nng cao tinh thn ng i trong hot ng bn hng
H tr cc event ca cng ty
Giao tip ci m, thn thin, lng nghe s chia s ca khch hng nm bt c nhu cu ca khch hng
C kh nng chia s nhng ni dung truyn thng c lin quan ca CHANEL n khch hng
X l cc khiu ni v yu cu dch v khch hng mt cch hiu qu v theo hng dn, c th gii quyt cc tnh hung phc tp
Bn l ngi c mong mun t c cc mc tiu ca c nhn v ca Cng ty
Gp phn xy dng doanh nghip bng cch t c cc mc tiu bn hng, s dng tt c cc s h tr nh sn phm, dch v, c s d liu khch hng duy tr v pht trin kh nng quay li ca khch hng
Tm kim s ci thin khng ngng t c cc mc tiu bn hng cao hn
Cung cp phn hi v cc sn phm ca CHANEL
Cp nht v cc sn phm ca i th v nhng sn phm mi ra mt
Nm bt quy trnh vn hnh ca ca hng v bo co n Qun l trc tip khi c vn pht sinh
Theo st v tun th tt c cc quy trnh v chnh sch lin quan n bn hng, i tr, iu chuyn gia cc ca hng, iu chnh tn kho, kim sot hng tn kho
Kim k hng ha da trn cc thit b theo di tn kho v theo lch kim k nh k
m bo d liu chnh xc theo chnh sch ca cng ty v quy trnh vn hnh
S dng h thng CNTT ghi nhn s liu bn hng phn tch v bo co d liu
m bo tt c cc thng tin v d liu ca khch hng c ghi li v c cp nht mi nht, tun th chnh sch v Thu thp v Bo v D liu Cng ty
Bn l ngi c tinh thn ng i v lm vic nhm
C thi tch cc, ch ng trong giao tip vi cc thnh vin trong ca hng v ton cng ty.
i x vi ngi khc bng s tn trng, cng nhn s khc bit v vn ha v sn sng hc hi t nhng khc bit
Chia s kinh nghim vi ng nghip, ch ng v gp phn nui dng kin thc v k nng tp th.
thnh cng trong vai tr ny, bn nn s hu:
Kinh nghim trong ngnh bn l v k nng bn hng l mt li th
Ngoi hnh a nhn
Hiu bit v cch vn hnh ca mt ca hng bn l
Kh nng lm vic trong mi trng c nhp nhanh
Hiu bit v cng ngh l mt li th
Mong mun v sn sng phc v, chm sc khch hng, hiu bit c bn v dch v khch hng.
K nng giao tip, c kh nng thit lp v xy dng mi quan h vi khch hng
K nng ng cm v lng nghe
Tinh thn ham hc hi v cu tin, khng ngng hc hi v ci thin bn thn
Kh nng gii quyt vn , c bit trong nhng tnh hung phc tp v i hi s phn ng nhanh chng v kp thi