Automotive Sales Trainer and Process Efficacy Coach

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MSX is a dedicated partner to leading automotive brands and mobility companies around the world and we are always looking for new talent to join our global team. We are passionate about supporting our clients, and we believe anyone with a passion for the mobility industry can build an exciting career at MSX.

Learn More About MSX International

• What We Do
• How We Do It

Working pattern and location:

• Join Date: Immediately
• Employment Type: Full-time Employee
• Work Location: Field base/ On site coaching
• Domestic Travel: 50%
• Working Hours: Mon-Friday (8:30 - 17:30)

About the Role:

This is an excellent opportunity for you to work with a A leading technology – enabled business process outsourcing company to automotive industry based in Hanoi. We are looking for a Sales Trainer to work with a team in a variety of areas within our client's Automotive retail environment.

Non-Technical Trainer and Process Efficacy Coach (Sales)

Key Roles and Responsibilities:

Non-Technical Trainer

• Facilitate skills-building and training programs for Dealer Sales Manager, Sales Consultants and other Dealer team members as deemed necessary
• Assist team Manager with conducting Training Needs Analysis (TNA) for Dealer Sales Personnel as needed
• Test and evaluate the results of the training programs and make recommendations for improvement as needed
• Consult with Dealer, Company and Academy Manager on training progress, issues, concerns as needed
• Recommend additional training and/or re-training as needed
• Prepare necessary reports
• Perform other related duties as assigned

Process Efficacy Coach

• Provide observation, coaching, and follow-up sessions to Dealership Team as needed to ensure transfer of learning on the job
• Provide in-Dealership training and personalized Coaching to Dealership Sales Management to assist their achievement of world-class service process and improved customer sales and after sales experience
• Understand Sales Team staff behavior – break down skills if appropriate, analyze skills shortfalls and know how to address them
• Motivate Sales Managers and Dealer Principals with enthusiasm to embrace change
• Make things happen
• Show an appropriate level of technical automotive retail knowledge with an appreciation for process efficacy and a capability to implement it where it is needed
• Perform other related duties as assigned

Who We're Looking For:

Work Rights:

• Local citizen only

Education:

• College/University Graduate
• Preferably Engineering course

Experience:

Minimum 5 years direct experience in Automotive Industry in manufacturing or dealership setting

Preferably with experience as:

• Zone Manager
• Trainer
• Sales Manager

Skills & Competencies:

• Must be familiar with basic Commercial Car Sales procedures and practices
• Experience in Automotive coaching and training delivery
• Have experience in working with discipline and clearly defined standards
• Has knowledge and experience in Change Management
• Have a valid driving license
• Willing to travel regularly to deliver coaching and training at dealers in Vietnam

Personal Attributes:

• Be able to build quick rapport
• Excellent communication and presentation skills
• Process-oriented
• Fast learner

Computer skills:

• Proficient in MS Office Applications
• Internet savvy

Language Skills:

• Good command of reading & written English

How to Apply

If the above description fits your background, please apply with:

• Your updated resume (in English)
• A recent photo
• Your expected salary