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ELCA Vietnam

Associate Professional Service Specialist

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Your responsibilities

  • Translate customer requirements into clear, feasible implementation solutions, ensuring alignment with product capabilities, and constraints.
  • Implement customer-facing features in the product's extension module using HTML/CSS, JavaScript/Typescript, Velocity Template, and built-in configuration tools (e.g, Seatmap Editor, Branded mobile application) to match customer's branding, usability, and accessibility standards.
  • Collaborate with onshore stakeholders in US/Europe and Engineering Teams in Vietnam to clarify requirements, validate solutions, and ensure timely delivery.
  • Perform functional testing, troubleshooting and adjustment before delivering to customers.
  • Document configurations and customizations for knowledge sharing and future maintenance.
  • Manage your own workload to meet agreed timelines and quality standards, and actively participate in Agile ceremonies (Scrum or Kanban).

Your qualifications

  • Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience in the software development industry.
  • Solid knowledge of HTML/CSS and JavaScript/Typescript for UI customization.
  • Good at analytical and problem-solving skills, with the ability to translate customer needs into feasible solutions.
  • Proficient in English (spoken and written).
  • At least 01 years experience working in IT industries

Nice to have

  • Basic knowledge of web development concepts (web structure, browser and client-side, network, debugging & tools, accessibility), and SQL is a strong plus.
  • Has a strong customer oriented mindset
  • Experience with programming
  • Experience working in Agile environments (Scrum or Kanban) is a plus.

Why you will love working here

  • Professional European-based company
  • Attractive salary
  • Performance bonus of up to 4 months salary
  • Opportunities for travel to Europe
  • Hybrid home/ office working model
  • Flexible working time
  • Structured training & development roadmap
  • Good work-life balance
  • Premium healthcare insurance
  • Loyalty programs
  • Well-being activities
  • Annual company trips and team-building events

More Info

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Job ID: 135129393