Associate Product Manager (Ho Chi Minh City, Vietnam)

About Momos

Momos is a fast-growing SaaS platform powering customer engagement, analytics, and growth for restaurant and multi-location retail brands around the world. Our product suite helps brands understand their guests, create personalized marketing, manage feedback at scale, and operate smarter with AI-driven insights.

As an early employee, you'll work closely with our founders, engineers, designers, and data team to shape the future of guest experience technology.

About The Rotational APM Program

This is a 12-24 month rotational program designed to develop the next generation of product leaders at Momos.

You will rotate across multiple Product Podsfor example:

• Activate (AI-powered marketing automation)
• Audience & Analytics (RFM segmentation, dashboards, CDP insights)
• Care (Unified Inbox, feedback classification, sentiment modeling)
• Enterprise / Integrations (POS, reservations, loyalty, APIs)
• Mobile / International Expansion (new UI surfaces, new markets)
  
  

Each rotation places you as a core member of the pod, where you'll own real product problems end-to-end: discovery, requirements, design iterations, analytics, stakeholder alignment, and launch.

This is not a shadowing programyou will ship real features used by global restaurant brands.

What You'll Do

• Work directly with senior PMs and cross-functional partners to define product requirements and write high-quality specs
• Conduct lightweight research: customer interviews, data deep dives, competitive analysis, usability testing
• Work with engineering to break down problems, refine scope, and ensure smooth delivery
• Analyze product usage, run experiments, and generate insights that inform roadmap decisions
• Collaborate closely with design to create intuitive, elegant user experiences
• Help shape product strategy by contributing ideas, frameworks, and structured thinking
• Present updates, learnings, and proposals to leadership during each rotation
• After the program, transition into a full-time Product Manager role on one of our pods
  
  

What Success Looks Like

Within your first year, you will have:

• Shipped features that meaningfully impact restaurants worldwide
• Demonstrated an ability to reason through product decisions independently
• Built trust with engineers, designers, and leadership
• Developed strong user intuition
• Grown from an APM into a PM-level scope of ownership
  
  

Why Momos

• Work directly with founders & senior PMs in a high-autonomy environment
• Ship fast, learn fast, and see immediate impact
• Build category-defining products in AI, marketing automation, and customer data
• Join an ambitious, kind, product-obsessed team
• Opportunities for accelerated growth as we scale globally
  
  

Requirements

Who We're Looking For

We welcome applicants from any disciplinebusiness, engineering, humanities, data science, economics, design, hospitality, social sciences, or something completely unexpected.

What matters most:

Core Qualities

• Strong product sense - ability to reason about users, problems, tradeoffs, UX quality, and value
• Clear thinking & structured problem-solving - you can break complex concepts into parts and communicate them crisply
• High agency & ownership - you don't wait to be told what to do; you push things forward, unblock yourself, and drive outcomes
• Curiosity & adaptability - willingness to dive into new domains quickly, from AI to restaurant ops to data modeling
• Empathy - you can understand user behaviors, motivations, and constraints
  
  

Bonus Skills

These will help you ramp faster in certain pods, but we don't expect you to have allor anyof them:

• Software development fundamentals (JavaScript/TypeScript, Python, SQL, Postgres, APIs)
• Data analysis and visualization (Tableau, Python/pandas, R, BI tools)
• UI/UX design experience (Figma, prototyping, usability testing)
• AI/ML familiarity (prompting, embeddings, model behavior, basic statistics)
• Experience in restaurants, hospitality, retail, or consumer engagement platforms
  
  

If you're an ambitious generalist who loves building things, reasoning from first principles, and working alongside a high-velocity product teamthis is the place for you.

Benefits

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and a flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity
  
  

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food Join our Team!
  
  

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.