About The Team
The Credit & Insurance department of Monee enables and drives innovations by providing a range of financial products and services to individuals and SMEs across the country. Join us and be the driving force in launching our business across Vietnam.
Job Description
- Set up, configure, and pre-check campaigns, vouchers, rewards, banners/popups, push notifications, robocalls, and chat activities to ensure smooth execution and a seamless user experience.
- Perform quality assurance (QA) and checker validation for all campaign setups before launch, including live visibility checks and issue troubleshooting.
- Coordinate with internal and external stakeholders (e.g. BD, Marketing, Shopee, ShopeePay, etc.) to book and manage campaign assets and visibility slots.
- Manage campaign requests, timelines, cut-off schedules, and asset allocation to ensure proper planning, prioritization, and timely delivery. Follow through until completion and closure.
- Control and allocate Credit product visibility assets including homepage placements, landing pages, and other assets for campaign implementation.
- Monitor urgent request queues, validate requirements, and proactively coordinate with related teams to resolve operational issues in a timely manner.
- Support minor design retouching or adjustments based on existing designs for urgent requests or issue fixes.
- Maintain confidentiality and accuracy of campaign-related information and business data.
- Follow shift arrangements and support additional operational tasks assigned by the Team Lead.
Requirements
Must have
- Bachelor's degree in a relevant field (or equivalent experience) such as Business, Marketing, Ecommerce, Operations, etc.
- Detail-oriented, careful, and proactive with strong ownership in execution and task management.
- Good communication, coordination, and problem-solving abilities.
- Fast learner with a willingness to grow in a dynamic and fast-paced environment.
- Able to adapt quickly to changing priorities and business needs.
- Good English reading and writing proficiency.
Nice to have
- Good team player, positive attitude with a can-do attitude, & integrity and responsibility
- Advanced Excel skills and ability to quickly learn other tools/systems.
- Basic design editing skills (e.g. Photoshop, Canva, Figma) are preferred.
