Working location: either HCMC, Vietnam or Hanoi, Vietnam.
Reporting to Direct & Indirect Sales Manager, responsibilities for this position may include but are not limited to:
Sales And Business Development
- Identify and target potential customers in the assigned territory to generate new business opportunities.
- Conduct market research to understand customer needs, preferences, and competitors activities.
- Present and promote our lubricant products to customers, highlighting their features, benefits, and competitive advantages.
- Build and maintain a robust sales pipeline by actively prospecting and qualifying leads.
- Develop and implement effective sales strategies to achieve sales targets and maximize revenue.
- Negotiate pricing, terms, and conditions with customers to secure profitable deals.
Relationship Management
- Build and maintain strong, long-lasting relationships with customers, distributors, and other stakeholders.
- Provide excellent customer service and support, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
- Conduct regular business reviews with key accounts to identify opportunities for growth and ensure customer retention.
Territory Management
- Develop a thorough understanding of the assigned territory, including market trends, customer profiles, and potential growth areas.
- Plan and prioritize sales activities to maximize productivity and achieve sales objectives.
- Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and adjust sales strategies accordingly.
- Collaborate with internal teams, such as marketing, supply chain, and technical support, to ensure seamless customer experience and effective product delivery.
- Handle, resolve problems and complaints including channel conflicts.
Reporting And Analysis
- Maintain accurate sales records, including customer interactions, sales activities, and pipeline updates using SFDC.
- Provide sales forecast to ensure sufficient product supply in assigned areas
- Monthly do pricing in PMM system
- Prepare regular sales reports, and analysis for management, providing insights and recommendations for improvement.
- Stay updated on industry trends, market conditions, and product knowledge to enhance sales effectiveness and stay competitive.
Competency Development
- Accountable for personal development plan to enhance competencies continuously
- Coach and develop the distributor sales team to build the competencies required to deliver the business plan.
Requirements For Candidates
- Matured Vietnamese with Bachelor degree in business, marketing, engineering, or mechanical.
- Proven track record of success in lubricants sales or a similar field, with a minimum of 10 years of experience.
- 3-5 years of B2B (direct) sales experience in multi-national companies is an advantage.
- Excellent communication and interpersonal skills with the ability to build rapport with customers and negotiate effectively.
- Self-motivated, results-driven, and able to work independently as well as part of a team.
- Strong business acumen and understanding of market dynamics.
- Ability to adapt to changing market conditions and work in a fast-paced, dynamic environment.
- Technical knowledge of lubricants and related products is a plus.
- Fluent in English and Vietnamese, both speaking and writing;
- Ability to travel.
