We're reinventing the market research industry. Let's reinvent it together.
At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
Role purpose:
Are you inquisitive, creative, hardworking, and driven
If you are, we are looking for an Associate Account Manager to be part our team passionate about
bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for
Worldpanel Vietnam.
This is an exciting role which will provide you with a blended development focus from on-the-job
experience, exposure and exchange of knowledge with others, and more formal education as you
look to take the next step in your career.
WHAT YOU'LL DO:
Client Partnership Establish rapport with your clients to drive and grow the day-to-day relationship with them by
learning and understanding their business, key objectives and challenges.
Work with a range of client functions from sales teams to insight teams and even board level.
Insights Generation Own the production of appropriate analyses / presentations in response to briefs/requests received
from clients
Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the
brief and applicable to clients business
Commercial Growth Assist the Account Director/General Manager in monitoring the group's annual revenue
commitments and contribute to team revenue performance by identifying areas of opportunity to
develop our service further with your client and producing relevant proposals.
Take part on assigned projects which help driving further the expertise and business expansion of
Worldpanel in Vietnam
Client Servicing Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and
implementing improvements as identified
Ownership of all legal documents for your client
Handle relevant training activities for the clients.
Team Leadership Assist in mentoring and developing junior team members - sharing knowledge, encouraging a
culture of learning.
What You'll Bring to Numerator
WHAT YOU'LL BRING:
- 2-3 years working experience in Research or Marketing - ideally in FMCG industry
- Strong numerical and analytical skills which can be applied in a commercial context with a keen interest in analyzing data to provide recommendations and insight.
- Excellent client servicing skills and enjoys establishing relationships.
- Able to cope well with time pressure and make decisions in fast paced circumstances.
- A curious mentality and unafraid to have a point of view.
- Be able to work effectively in a team environment and independently.
- Articulate and credible written and verbal communication skills, including good presentation skills.
- Well organized with strong level of time management and the ability to effectively plan the workload for own and a small team.
- Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems.
- Good command of computer skills, proficient in MS PowerPoint, Excel and Word
- Demonstrates intellectual and professional integrity.
- Good networking skills and service orientation.
- Strong desire to motivate and develop others.
- Knowledge of various statistical and analytical techniques and/or tools is an advantage.