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Assistant to Chief Operating Officer

  • Posted 2 hours ago
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Job Description

LUNE PRODUCTION is looking for candidates with proactive working attitude, an open mind, passion to work in art & culture industry and fluent English skills for following position: 

  •  Position: ASSISTANT TO CHIEF OPERATING OFFICER
  • Report to: CHIEF OPERATING OFFICER (COO) 
  • Working location: HANOI

I/ RESPONSIBILITIES: Overseeing business performance and ensuring seamless day-to-day onsite operations of the Hanoi Branch under COO's direct guidance, including but not limited to:

1. Front Office and Show Operations:

  • Ticket Box: Manage sales revenue of Walk-In Guest Channel; maintain high service quality via the Call Center.
  • Show Operation: Supervise all activities during the show to ensure everything runs smoothly and maximize audiences satisfaction.
  • People Management and Report: 

- Facilitate recruitment and training for both new and current team members. 

- Reporting: Prepare and deliver daily sales revenue reports, operation reports, and other ad-hoc documents as required. 

2. Stage Division: 

  • Act as the primary liaison for the Stage Division, coordinate resources to keep daily stage operations running smoothly and ensure show runs meet company standards.

3. Hanoi Branch Operation:

  • Internal Relations: Oversee and coordinate internal operations to ensure clear, thorough, and seamless alignment among all internal stakeholders.
  • External Relations: Manage relationships with the Theatre and other organizations related to daily operations.
  • Operational Oversight & Reporting: Ensure COO is kept updated with all operational issues at Hanoi Branch. 

II/ REQUIREMENTS: 

  • University degree in Business Administration, Economics, or a related field;
  • Good & wide general knowledge;
  • Excellent English skills, with focus on reading and writing;
  • Proficient in using Microsoft Word, Excel, PowerPoint and internet applications;
  • Highly detail-oriented and responsible;
  • Ability to work under extreme pressure;
  • Creative, coachable and willing to learn;
  • Good interpersonal skills;
  • Having friendly and professional attitude;
  • Having experience in same/ related position is preferable.

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About Company

Job ID: 151748817