ROLE DESCRIPTION
Responsible for generating sales revenue and profitable margins in the Pharmaqceuticals Business Group.
To assist in identifying and formulating key account plans leading to the successful implementation and delivery of annual business Key Performance Indicators for IMCD.
To assist in identifying potential strategic Principals who can supply products which complement the current portfolio so that IMCD continues to remain relevant in the Pharmaceuticals.
POSITION RESPONSIBILITIES
- Required to maintain and build up Pharmaceuticals business within IMCD Vietnam in terms of both sales and gross margins.
- Will be required to assist in drawing up account plans for identified key accounts to maintain and grow the business, and when required, to formulate and implement marketing strategies for specific product lines. This could involve the capability to identify trends in the industry, market and the application technology.
- Continuously strive to achieve outstanding customer service, balancing these needs, ultimately leading to customer retention, with minimum sales and service cost required to achieve these goals.
- Excellent understanding of end customers applications and be able to translate product features to benefit the customers, whether in terms of technical solution, cost savings or both.
- Work closely with the Principals to pro-actively innovate and respond to market needs, implement improvement plans and solve problems.
- Develop strong working relationships and network with senior personnel in key customers organizations as well as with Principals organizations. Aim to achieve outstanding customer service performance as measured by monthly customer/business performance metrics.
- Excellent knowledge of the factors influencing and trends in the relevant market segments, membership and attendance at industry meetings/trade shows and relationships with key customers and Principals are considered essential for the formation of policies that establishes and maintains the company's competitive advantage.
- Other key elements of the job are the day to day organization and management of product portfolios. This would include pricing, stock management, forecasting and ensuring high levels of customer service and performance against agreed targets of gross margins and stock management.
- Ability to set and adhere to cost budgets are required. Must be proactive in debtors management by ensuring timely payment of invoices by customers to achieve agreed credit days targets.
EDUCATION AND EXPERIENCE /TECHNICAL SKILLS REQUIREMENTS / COMPETENCIES
- University degree in Pharmacy (regular/full-time program), graduated from HCMC or Hanoi University of Medicine and Pharmacy.
- Minimum 7 years of working experience in the sales of pharmaceutical industry, preferably in Pharmaceutical raw materials (speciality chemicals, excipients, pharmacy & nutritional supplement).
- Experience working with foreign partners or suppliers, particularly European suppliers.
- Have participated in activities such as organizing events, domestic or Asian pharmaceutical trade fairs.
- Fluent in English (communication and pharmacy).
- Knowledge of commercial law and pharmaceutical law is preferred.
- Strong communication skills, presentation skills, interpersonal and networking skills.
- Good interpersonal skills and relationship building – both internally and externally.
- Possess strong convincing power and ability to maintain and strengthen relationships with customers.
- Motivated and energetic personality, can-do attitude.
- High degree of independence and work with minimum supervision.
