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Shiseido

Assistant Product Manager

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Job Description

Job Summary

The Assistant Marketing Manager supports the planning and execution of brand marketing activities across multi-brand. This role focuses on 360 brand & campaign planning, activation and visual merchandising, promotional programs and CRM, reporting and administration, and cross-functional coordination for Department Stores and Beauty Chain Stores, E-commerce, ensuring aligned and effective Go-To-Market (GTM) execution.

Key Responsibilities & KPIs

  • Brand Marketing & 360 Planning
  • Assist in developing and executing comprehensive brand marketing plans that align with the overall multi-brand strategy, annual launch calendar, and commercial objectives.
  • Support the creation of 360 marketing plan, ensuring integration across all consumer touchpoints including in-store, digital, social media, PR, and CRM.
  • Monitor brand timelines and deliverables, ensuring all activities are executed on schedule and within budget.
  • Analyse market trends, competitor activities, and consumer insights to provide recommendations for campaign optimization and future planning.
  • Ensure consistency in brand messaging and visual identity across all marketing materials and platforms.
  • Brand Campaign & Event Activation
  • Plan and execute PR events and consumer events, including new product launches, seasonal campaigns, and in-store activities.
  • Manage end-to-end event logistics, including venue coordination, vendor management, and material preparation.
  • Ensure brand consistency across all activation touchpoints, including event setup, communication materials, and customer experience.
  • Ensure Visual Merchandising (VM) execution meets brand guidelines across all retail environments during activations.

KPIs

  • 95% compliance with VM standards during activations.
  • Successful execution of all events and activations within budget and timeline (100% adherence).
  • Positive consumer engagement score (target to be defined, e.g., 85% satisfaction from post-event surveys).
  • Zero major execution errors or brand guideline violations.
  • Promotional Programs & CRM
  • Plan and implement consumer promotional programs across Department Stores and Beauty Chain Stores, ensuring alignment with brand objectives and retailer requirements.
  • Manage promotional mechanics such as GWPs (Gift With Purchase), bundles, seasonal offers, and retailer-specific campaigns to drive sales and engagement.
  • Coordinate CRM initiatives, including loyalty programs, targeted offers, and personalized customer engagement activities to enhance retention and lifetime value.
  • Performance Tracking & Administration Follow-up
  • Consolidate marketing data; prepare reports and dashboards.
  • Handle administrative tasks related to marketing activities, including:
  • PO/PR processing
  • Contracts and invoices
  • Budget tracking and internal approvals
  • Coordinate with Finance, Procurement, and Accounting to ensure timely and accurate documentation.
  • Maintain organized records of marketing activities and ensure compliance with company policies.
  • Cross-functional Coordination
  • Ensure smooth collaboration with key internal teams and external partners to deliver aligned and timely execution:
    • Modern Trade & Retail, Trade: Coordinate on in-store activations, promotions, and ensure VM guidelines are implemented consistently across all retail touchpoints.
    • E-commerce: Align campaign planning, product launches, and creative assets for online platforms.
    • External Agencies & Partners: Manage timelines, deliverables, and all administration, logistics.
    • KPIs:
    • Stakeholder satisfaction score: 90% (based on internal feedback surveys).
    • Zero delays caused by coordination gaps across projects.
    • 100% alignment of campaign execution with GTM calendar.
    • Timely delivery of creative assets and activation materials (as per agreed timelines).

    Qualifications & Experience

    • Bachelor's degree in marketing.
    • Minimum 4 5 years of experience in Marketing or related functions, with at least 1 - 2 years in a similar role.
    • Experience in beauty, FMCG, or retail industries preferred.

    Skills & Competencies

    • Detail-oriented with ability to manage multiple tasks effectively is a must
    • Fluent in English (spoken and written), IELTS 6.5 or equivalent.
    • Proficient in Microsoft Excel and PowerPoint.
    • Strong coordination, organizational, and execution skills.

    Personality Fit

    • Well-organized, proactive, and responsible.
    • Comfortable working in a fast-paced multi-brand project.
    • Eager to learn and grow professionally.

    More Info

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    About Company

    Job ID: 139455481