Assistant Manager, Property Management

JOB DESCRIPTION:

Support and oversee daily property management operations to ensure efficient building performance, high service standards, and compliance with all contractual and regulatory requirements:

• Contribute towards the smooth management in accordance with property management contract and Customer service s requirements.

• Prepare and participate in tenders of choosing Management Agents and right service contractors in accordance with building scale and finance conditions.

• Ensure execution of all activities necessary for full and effective compliance with codes and regulations of each government agency. This includes maintaining special permits needed for operating the project

• Establish realistic budgets and review all the expenditures to be applied in the building.

• Supervise and carry out routine inspection of the property to ensure it operates in a satisfactory and serviceable condition and properly maintained. Support the operation team as a developer representative in related matters. Find a solution to carry out pending issues if possible.

• Respect reputation of the company through good services and products provided to customers.

• Able to work with BOC and building Management for matters related to developer.

• Provide activity reports and submit reports to Property Manager inclusive of P&L versus annual budget.

• Implement fully customer relation management system and ensure that all customer feedback are being managed effectively and timely. Attend to and manage the tenants / customers query and manage relationships with the tenants and their customers

• Prepare a report on the status of the operation and the management plan on a monthly basis with the financial statements.

• Other ad-hoc tasks if required allocated by property manager

BENEFITS:

• Competitive Salary and a guaranteed 13th-month salary.

• Annual variable bonus and performance-based salary reviews.

• Comprehensive Health & Wellness Scheme (9 million/year).

• Bao Viet Insurance for staff and dependents.

• Worldwide top-up insurance (excluding the U.S.) for staff .

• 14 days of annual leave plus 3 days for family events.

• Continuous learning and development through in-house and on-the-job training.

REQUIREMENTS:

• At least 3-5 year working experience with minimum 2 years working in building operation, in residence or office scale.

• Have knowledge of housing law and able to work with building owners committee.

• Good command of written and spoken English

• Knowledge MS Office and strong administrative skills

• Good interpersonal skill and customer service skills to work effectively, systematically under high pressure, positive thinking, proactive, responsible, willing to take ownership

• Able to work as part of a team and also independently