About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit
FWD Vietnam was established in 2016 and is a member of FWD Group.For more information, please visit
PURPOSE
- Be responsible for understanding the business requirement from different business departments to analyse, document, work with development team and vendors for system implementation
- Be able to deliver tasks relating to system implementation or handling with committed quality and requirement
- Support daily sale business for any matters relating to sale and operation system to make business run smoothly.
KEY ACCOUNTABILITIES
- Collect, clarify and analyse user requirements from end-user
- Document Functional Specification
- Lead business team to prepare test plan, test case and execute User Acceptance test
- Coordinate with vendor and local IT during the implementation and UAT to ensure the system delivery meets business requirements
- Follow up with vendor/IT for production issues and enhancements required.
- Be able to perform other duties required.
QUALIFICATIONS / EXPERIENCE
- Bachelor's degree
- 4-5 years experience at least as a business analyst
- IT Banking/Insurance background is preferable
KNOWLEDGE & TECHNICAL SKILLS
Hard skills:
- Good knowledge of software development process (BPMN)
- Good at SQL, data analysis
- Proven ability to document FRS, UI design
Soft skills:
- Being detail-oriented
- Good communication and problem-solving skill
- Analytical thinking
- Good at teamworking
- Good command of English communication skills
