1. Position Overview
- Job Title:Assistant Key Account Manager
- Reports To: Head of Wholesale
- Employment Type: Full-time
- Working time: 8h/ day, from 8.am to 6pm, Monday to Friday
- Location:Suite 01, Level 21, Riverfront Finance Center, No. 3A-3B Ton Duc Thang, Sai Gon ward, Ho Chi Minh City.
2. Key responsibilities
Account Management
- Build and maintain strong, long-term relationships with key wholesale clients.
- Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
- Develop in-depth knowledge of clients businesses, goals, and purchasing behaviors.
Sales and Business Development
- Achieve sales targets and growth objectives for assigned wholesale accounts.
- Identify opportunities to upsell and cross-sell products to maximize revenue.
- Develop and execute account-specific strategies to drive sales.
- Negotiate contracts, pricing, and terms with clients to ensure mutually beneficial agreements.
Market and Product Expertise
- Stay updated on derma-cosmetic industry trends, competitor activities, and market dynamics.
- Provide clients with insights into new product launches, innovations, and benefits.
- Educate wholesale partners on product usage, benefits, and positioning.
4. Forecasting and Planning
- Collaborate with the demand planning and supply chain teams to ensure accurate sales forecasts.
- Monitor inventory levels and ensure the timely replenishment of products for key accounts.
- Prepare regular sales and performance reports for management review.
Client Support and Training
- Organize and conduct training sessions for wholesale clients to improve product knowledge.
- Assist clients in implementing marketing initiatives, promotions, and in-store activations.
- Provide after-sales support to ensure client satisfaction and repeat business.
Collaboration and Coordination
- Work closely with marketing, logistics, and finance teams to meet client needs.
- Align with internal teams to ensure timely product deliveries and smooth order processing.
- Act as the liaison between wholesale clients and internal departments for issue resolution.
Performance Monitoring and Reporting
- Track sales performance and client feedback to identify areas for improvement.
- Prepare and present performance reviews to wholesale partners.
- Monitor account activity and maintain accurate records.
3. Requirements:
- Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
- 3–5 years of experience in Account Management, Sales, or related roles, with proven experience in Wholesale, preferably within the Beauty, Cosmetics, or Derma-cosmetic industry.
- Hands-on experience managing wholesale accounts, distributors, retailers, or beauty/cosmetics distribution channels.
- Strong understanding of the wholesale business model in the Beauty/Cosmetics industry, including distributor management, sales planning, sell-in/sell-out, inventory management, and product distribution.
- Experience in developing and maintaining long-term relationships with wholesale partners, distributors, and key customers in the Beauty/Cosmetics sector.
- Strong negotiation and interpersonal skills.
- Ability to analyze sales data and market trends to inform decision-making.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and time-management skills.
- Strong communication skills, both written and verbal.
- Good understanding of the Beauty/Derma-cosmetic market, including product categories, target customers, market trends, and relevant regulations.
- Knowledge of wholesale distribution channels and operational processes.
- Customer-focused mindset with a commitment to building lasting partnerships.
- Results-oriented and proactive in identifying business opportunities.
- Adaptability to a fast-paced and dynamic industry environment.
- Strong problem-solving skills and a solution-driven approach.
4. Benifit:
- Salary: Negotiate
- Probation time: 02 months, 100% salary
- Official Labor Contract with full Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)
- 100% insurance contribution based on the full salary
- Additional benefits in accordance with Vietnamese Labor Law
