Title:Application Engineer (Mechatronics)
Department:Application Engineering
Report to:Application Team Leader/Application Engineering Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following:
- Responsible for product management of all Mechatronics products of SEW-EURODRIVE.
- Effectively provide technical, application, commissioning & engineering support on relevant product group (current & new) to external clients as well as internal clients. (such as Sales, Service and Production departments)
- Understand technical requirements / innovation needs from customer and provide suitable solutions from standard to customized product.
- Actively monitor and support to achieve the company's yearly sales target for the relevant product group.
- Monitor and ensure Application Engineering Mechatronics support KPIs via ticketing system are timely met.
- Act as point of contact between SEW-EUDODRIVE worldwide offices for the relevant product group.
- Develop and provide technical training modules for both internal and external clients and ensure the defined technical competency of the Sales and Service departments on the relevant product group.
- Design and build demonstration systems for the purpose of in-house evaluation and testing as well as for demonstrations to external and internal clients.
- Manage relevant documentation (technical / engineering data, catalogues, standards, relevant accessories, competitor comparison information, success stories, etc.) and provide Ad-hoc reporting for relevant product group.
- Support in marketing campaigns (e.g. participation in trade shows, seminars, etc.) and assist in preparation of marketing material. (Brochures, catalogues, etc.)
- Develop new opportunities through reviewing industry trends, application knowledge and understanding of various industries requirement in the market.
- Create feasibility analysis and evaluation of future product ideas for sales team.
Prerequisites
- Bachelor's Degree in Electrical / Electronics / Mechatronics Engineering or Diploma holders with 1 2 years relevant working experience as a minimum
- Experience with CAD drawing tools / PLC programming is preferred
- Technically inclined & willing to learn
- Able to communicate and present well in English
- Responsible and self-motivated
- Willing to travel regionally
- Entry level candidate with no experience are welcome to apply.
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