Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Purpose
The Agile Coach is a key change agent responsible for guiding teams and leaders in adopting Agile methodologies, fostering a culture of continuous improvement, and driving large-scale Agile transformation across the organization. This role partners with business and IT stakeholders to enhance collaboration, delivery efficiency, and customer-centricity, ensuring Agile practices are tailored to the unique needs of a large insurance enterprise. The Agile Coach also plays a pivotal role in tech portfolio management, ensuring technology initiatives are aligned with business strategy and deliver maximum value.
Job Responsibilities
Agile Transformation & Enablement
- Lead the adoption and scaling of Agile frameworks (Scrum, Kanban, SAFe, etc.) across multiple teams and business domains.
- Facilitate Agile ceremonies, workshops, and training sessions to build Agile capability and mindset.
- Assess team maturity and performance, providing actionable feedback and strategies for improvement.
- Collaborate with leadership to define and implement Agile strategies that align with organizational goals and regulatory requirements.
- Champion a culture of experimentation, feedback loops, and reflection to drive continuous improvement.
Tech Portfolio Management
- Partner with technology and business leaders to manage the tech portfolio, ensuring initiatives are prioritized, resourced, and tracked for value delivery.
- Facilitate portfolio planning sessions, helping teams align technology investments with strategic objectives.
- Support the evaluation and selection of technology solutions, ensuring they fit within the enterprise architecture and Agile delivery model.
- Monitor portfolio health, risks, and dependencies, recommending adjustments to maximize business impact.
- Promote transparency and data-driven decision making in portfolio management, leveraging Agile metrics and reporting.
Coaching & Mentoring
- Coach and mentor Product Owners, Scrum Masters, and team members to deepen their understanding of Agile principles and practices.
- Support teams in breaking down complex tasks into manageable user stories and planning iterations.
- Guide teams in resolving conflicts, managing dependencies, and overcoming impediments.
- Promote Agile metrics and reporting methods to track progress and outcomes.
Stakeholder Engagement
- Work with cross-functional teams and senior stakeholders to drive alignment, accountability, and business value.
- Facilitate communication and transparency across teams, divisions, and leadership.
- Advise on Agile best practices for project delivery, resource allocation, and change management.
Continuous Improvement
- Monitor team progress and recommend adjustments to Agile practices.
- Stay current with industry trends and emerging Agile methodologies.
- Support the development of an Agile Center of Excellence and contribute to organizational learning.
Job Accountability
- Ensuring Agile frameworks are effectively adopted and scaled, resulting in improved team performance and delivery across the organization.
- Being answerable for the successful prioritization, resourcing, and tracking of technology initiatives to deliver measurable business value.
- Guaranteeing that Agile ceremonies, coaching, and mentoring lead to increased capability, maturity, and continuous improvement within teams.
- Maintaining transparency, alignment, and effective communication among stakeholders, ensuring business objectives are met.
- Promoting and sustaining a culture of experimentation, feedback, and learning, driving ongoing organizational improvement.
- Ensuring portfolio management practices support strategic objectives and maximize business impact.
- Supporting compliance with organizational goals and regulatory requirements in Agile transformation and tech portfolio management.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
