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Job Purpose / Mục tiêu vị trí
The Transformation Excellence Manager is responsible for driving strategic transformation initiatives within the Agency Division, ensuring consistency, transparency and efficiency across all transformation projects. This role manages the transformation portfolio, provides governance and reporting oversight and ensures that all initiatives align with the organization's strategic objectives and KPIs. The position acts as a strategic partner to business leaders, coaching and mentoring teams to achieve transformation excellence.
(Vị trí Transformation Excellence Manager chịu trách nhiệm thúc đẩy các sáng kiến chuyển đổi chiến lược trong Bộ phận Đại lý (Agency Division), đảm bảo tính nhất quán, minh bạch v hiệu quả trên tất cả các dự án chuyển đổi. Vị trí ny quản lý danh mục chuyển đổi, cung cấp giám sát về quản trị v báo cáo, v đảm bảo rằng tất cả các sáng kiến đều phù hợp với mục tiêu chiến lược v KPI của tổ chức. Vị trí ny đóng vai trò l đối tác chiến lược cho các nh lãnh đạo kinh doanh, huấn luyện v cố vấn cho các đội nhóm để đạt được sự xuất sắc trong chuyển đổi.)
Job Responsibilities
Project management & delivery
Develop detailed implementation plans for transformation initiatives.
Define clear milestones, deliverables, and success criteria.
Ensure projects are delivered on time, within budget, and to required quality standards.
Ensure projects follow established methodologies and standards.
Monitor project health and intervene when necessary to ensure successful delivery.
Define and track value realization metrics for projects
Identify and engage key stakeholders across company then develop and execute stakeholder communication plans
Facilitate cross-functional collaboration and remove blockers for project teams.
Validate that project deliverables document meets business requirements and quality standards.
Maintain a centralized risk register and issue log for the Agency Division
Conduct post-implementation reviews to validate benefit achievement
Support the development of business cases for transformation initiatives
Transformation Governance
Support to establishandmaintaintransformationgovernanceframeworksandprocesses.
Support to perform the quality assurance over the implementation of project reporting, risk management, change and control processes in line with the standards where required
Establish KPIs and metrics to measure transformation success and progress.
Ensure timely escalation and resolution of identified critical issues.
Maintain initiative charters, stage gates, and exit criteria tied to measurable outcomes.
Job Accountability /
This role is to ensure consistency, transparency, efficiency and KPIs alignments in transformation delivery for the Agency Division, while driving strategic change and building organizational transformation capabilities.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
