Company Description Times Edu is an education provider specializing in high-quality English programs for primary and secondary students, as well as professionals aiming to advance their careers. The organization offers expert-designed courses that prepare learners for international certifications such as IELTS, SAT, Cambridge Checkpoint, IGCSE, AS & A Level, IB, and AP. Programs emphasize customized learning, rich instructional materials, and dedicated support to help learners achieve clear academic and professional goals. Times Edu focuses on measurable outcomes, continuous improvement, and long-term success for students and working professionals alike.
Role Description The Administrative Officer is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role is responsible for managing day-to-day office operations, including scheduling, document handling, filing, and maintaining records to support smooth academic and administrative workflows. The Administrative Officer will coordinate communication between teachers, students, and parents, respond to inquiries in person, by phone, and via email, and provide front-desk support when needed. Responsibilities include supporting enrollment processes, preparing and updating class rosters, assisting with student registration and payments, and maintaining accurate databases. The role also involves supporting internal meetings and events, ordering and tracking office supplies, and collaborating with academic and management teams to ensure a well-organized and professional learning environment.
Qualifications
- Strong General Administration and Administrative Assistance skills, including scheduling, record-keeping, filing, and office coordination.
- Effective Communication and Customer Service skills for interacting with students, parents, colleagues, and external partners in a professional and courteous manner.
- Proven Organization Skills, with the ability to prioritize tasks, manage multiple deadlines, and maintain accurate documentation and data.
- Proficiency with office software (e.g., word processing, spreadsheets, email, and basic database tools) and comfort with learning new systems.
- Detail-oriented, reliable, and able to work both independently and collaboratively in a fast-paced educational environment.
- Previous experience in an administrative role, preferably in education or a customer-focused setting, is an advantage.
- Fluency in English, with additional language skills (such as Vietnamese) considered beneficial.
- Relevant diploma or bachelor's degree in Administration, Business, Education, or a related field is preferred.
