I. Job Objective
To optimize cash flow and accounts receivable turnover while minimizing bad debt risks through the establishment of stringent credit policies and effective debt collection processes.
II. Key Responsibilities
1. End-to-End AR Management (Order-to-Cash) Oversee the entire process including:
- Billing and Invoicing.
- Debt recording.
- Collection.
- Cash application (offsetting).
- Reconciliation.
- Ensure: Revenue is recognized in the correct period; Sales Orders (SO) are released to customers in compliance with the Delegation of Authority (DOA) ; and receivables are reflected fully and accurately.
2. Collection & Cash Flow Management
- Establish debt collection strategies tailored to specific customer segments.
- Monitor and optimize Days Sales Outstanding (DSO) and aging debts.
- Manage collections and collaborate with Sales and relevant departments to drive payment recovery.
3. Credit Control
- Develop and operate Credit Limit and Payment Term policies.
- Appraise new customers (financial health, reputation, payment history) to approve or propose credit limits and payment terms.
- Propose debt locks, order blocks, or transaction suspensions for high-risk accounts.
- Perform periodic credit reviews of customers according to established policies.
4. Cash Collection Control
- Monitor daily, weekly, and monthly collection plans.
- Verify the accuracy of AR aging reports.
- Coordinate with the Treasury department for collection forecasting.
- Supervise collection progress according to each AR staff's KPIs.
5. Reporting & Analysis
- Prepare Group-wide AR aging reports and DSO reports for each entity and the whole group.
- Generate Bad Debt and Alert Debt (risk warning) reports.
- Produce periodic Rebate reports.
- Manage and resolve disputes with departments to prevent collection delays and bad debt risks.
- Analyze debt trends and initiate improvement actions.
6. System Implementation & Process Standardization
- Standardize AR Standard Operating Procedures (SOP) and Credit Limit policies group-wide.
- Implement ERP systems, manage the Group's Customer Master data, and contribute to building AR module BI dashboards.
7. Team Management & Stakeholder Collaboration
- Team Lead: Assign tasks, provide training, evaluate performance, and optimize workflows/automation.
- Internal Coordination: Work with Sales (terms, limits, disputes), Treasury (collection plans), Legal (debt recovery and contract review), and IT (data/systems).
- Develop Dashboards and KPIs to manage the AR department.
8. Banking & Financing Programs
- Partner with Treasury/Chief Accountant to work with banks on credit financing programs.
- Act as the focal point for exchanging and reconciling AR data with banks.
- Control factoring programs and Supplier Financing Programs (SFP).
- Evaluate and select eligible invoices for factoring and manage associated risks, interest rates, and fees.
- Monitor debts sold to banks and provide warnings if SFP interest rates rise too high.
Requirements:
- Bachelor's degree in Finance, Accounting, Economics, or Business Administration.
- Minimum 5 years of experience as an AR Manager. Priority given to candidates from trading/distribution companies or multi-entity corporations.
- Credit Control, centralized Group AR management, data analysis, and risk warning. Deep understanding of tax regulations related to AR and invoicing.
- Leadership, persuasion, negotiation, and conflict resolution (between Sales/Accounting/Customers). Ability to handle high-pressure deadlines and KPIs.
- Proficient in ERP systems (SAP, Oracle, Microsoft Dynamics), Excel, and Power BI.
- Fluent in English (4 skills: Listening, Speaking, Reading, Writing).
