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Check and make sure that customers process payments on time; no overdue outstanding
Internal: All departments, Share Service Center
External: Customers, Banks, Vendors
Refund Process for Container Deposit, Excess Payment:
Full process of Refund
Checking Customer Documents
Checking with related departments.
Communicate with customers.
Preparing the document for refunding.
Follow the full refund process and communicated with Share Center Service in India.
Filing documents.
Container Deposit Update
Check the Bank statement & compare it with tariff
Prepare the file for Updating Container Deposit in Accounting system.
Daily Communicating with Customers/ Related Departments: Phone Call/ Email
Fresh graduate/ working experience in the similar position in the shipping or freight forwarder company.
Bachelor's degree, major in Accounting, Finance, Foreign Trade, Export-Import ...
Able to communicate with colleagues
interpersonal skill, persuasion skill, Enthusiasm, open, dynamic, customer minded, fast learner.
Good communication in English in writing
Good computer skills & MS Office.
Job ID: 145214547