Account Manager

DUTIES: PROJECT MANAGEMENT

● Communicating with clients and gathering information about a project's scope, budgets and timelines

● Planning & Strategy: Collaborate with the team member to develop campaign strategies that meet the client's brief and budget.

● Presenting campaign ideas and costings to clients, briefing the creative team who will produce the adverts.

● Execution & Optimization: Deploy and manage AWO campaigns on Facebook and TikTok. Monitor, optimize, and report on campaign performance on a weekly and monthly basis.

● Oversight & Reporting: Supervise key planning outputs for all promotional activity. Check and report on campaign progress, ensuring all projects are delivered on time and within budget.

● Budgeting & Invoicing: Manage the account's budget and handle all client invoicing.

● Negotiating with clients, solving any problems and making sure deadlines are met

● Manage 2-3 team members.

ADMIN

● Demonstrates solid understanding of media service; stays informed of current trends and potential disruptors and risks

CUSTOMER RELATIONS

● Acts as liaison, key point of contact between the client (and its partners) and 2-3 assigned brands

● Develop and maintain strong relationships with Brand stakeholders and maintain collaborative business relationships with cross-functional departments

● Keeping in contact with the client at all stages of the campaign

● Conducts relationship management activities with suppliers and brands ensuring effective communication and development of business relationships that promote superior project execution.

REQUIREMENTS:

● Minimum 3 - 4 years of sales / account experience, sales experience at agencies or publishers in the same positions (prefer ideally having relationship with brands and agencies)

● Have experience working in KOL or digital agency, and familiar with influencer marketing industry (obligatory).

● Social Media & AWO Specialization:

- Demonstrated strength in AWO projects: Proven experience in building and managing Always-On campaigns on social media.

- In-depth knowledge of Facebook & TikTok: Deep understanding of platform algorithms, content trends, and best practices.

- Analytical Skills: Ability to interpret data, analyze key metrics, and derive actionable insights.

● Influencer's insight, knowledge of Influencer Marketing and Communications.

● Understand client language and manage their expectations by providing advice with influencer channel expertise

● Excellent ability to communicate, present and influence at all levels of the organization.

● Fluent in English as it relates to the advertising field

BENEFITS:

● Competitive salary and providing unlimited commissions based on profits

● 13th month salary

● Annual Paid Leave (12 days)

● Insurance Package

● Company Trip.

● Opportunities to learn more about leadership, entrepreneurship and technical areas of digital marketing. ● Work in a striving to be better environment.

Working hours: 09:00 – 18:00 Monday to Friday

Working location: 244 Cong Quynh Str, Ben Thanh Ward, HCMC.