Account Manager (Experience in Paper Packaging)

• Working Location: Ho Chi Minh
• Salary: Up to 4,000 $
• Levels: Senior (5-10 YOE)
• Roles and Skills: Account Management Customer Care Account Management Customer Retention

Job Overview And Responsibility

We are hiring Account Manager with specialty packaging or materials experiences in packaging market.

Job Responsibilities

1. Maintain and grow business with assigned key accounts, established good relationships with customers.

2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information.

3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers.

4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers.

5. Support new product launches activities, collaborate closely with the crossfunction team to facilitate new product commercialization.

6. Maintain intense market knowledge of competitors, customer activities and market trend.

7. Act as primary contact window between internal and external customers to mitigate and resolve business issues.

8. Establish external partnerships which bring value to customers.

9. Manage sales activities including product promotion, customer complaint, etc.

10. Take the lead to collaborate with operation team to respond customer demand timely.

11. Other tasks will be assigned upon management's request.

Required Skills and Experience

- Tools for communication and negotiation skills.

- Those who are responsible and independent.

- 5 years Sales or new product business development process experience with customers. Experience in Paper Packaging

- Demonstrated crossfunctional communication skills, outstanding oral and written communication skills.

- Excellent people skills, organize and able to communicate effectively.

- Fluent English & Chines.e

- High energy and confident, seek for personal career growth and a good team player.

- Passion on sales/new product/process technology

Why Candidate should apply this position

• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance as per regulations

• Professional, modern, and friendly working environment

• 13thmonth bonus + annual profit sharing (up to $1,200)

• Provision of work laptop and participation in annual company trips

• Holidays, leave, and other benefits as per law and company regulations

Prefer if candidate have

- Experience in NPI (New Product Introduction) process and new product commercialization

- Understanding of specialized packaging materials and printing technologies

Reporting to

Senior Director 

Interviewing Process

R1: Senior Director -> R2: Vice President