About usBSS Group is the trusted partner for full-service eCommerce solutions. Since our establishment in 2012, BSS has become a leader in the eCommerce space, known for its cutting-edge solutions tailored for Magento and Shopify merchants. In 2024, we expanded to encompass 8 brands by acquiring On Tap and Aitoc, enhancing our expertise and serving customers in over 150 countries.
We are seeking an Account Manager to play a key impact in the growth of our Digital Marketing Agency, driving our brand's expansion and global impact.
Key ResponsibilitiesClient Relationship Management
- Build and maintain strong client relationships, acting as the primary point of contact for key accounts.
- Receive and analyze client briefs to understand project requirements.
- Collaborate with internal teams to develop well-structured plans, proposals, and quotations.
- Present project proposals and deliver compelling presentations to clients.
- Address client concerns and provide solutions to ensure satisfaction and retention.
- Negotiate and close contracts with clients.
Project Management
- Oversee the planning, execution, and delivery of client projects, ensuring deadlines, budgets, and expectations are met.
- Track project progress, resolve issues, and provide updates to clients and stakeholders.
- Define SEO implementation strategies and ensure alignment with client goals.
Data Reporting
- Prepare comprehensive reports demonstrating ROI and the impact of SEO efforts on client goals.
Qualifications- Experience: At least 2 years of experience with proven results as Account Executive/ Project Manager. Experience in a Digital Marketing Agency Environment & SEO knowledge is a big plus.
- Skills: Strong planning and organization skills with a customer-centric mindset.
- Communication: Good written and verbal communication skills in English. IELTS 6.5 or above.
- Attitude: Possess a proactive, can-do attitude that motivates others and aligns with our FIRE values; willing to be a builder at an early-staged unit.
Benefits- Salary: up to 20M, reviewed every 6 months
- Be among the first to shape an innovative team led by visionary and outstanding leaders.
- 5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM)
- Agile working environment that respects differences and focuses on human development
- Team-building events, picnics, and summer trips
- 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
- Social and health insurance in accordance with the Vietnam Labor Code
- Birthday gifts, seniority allowance, course & certificate coverage
