I. Company Description
HEDIMA - Agency of MetaMed - provides marketing services to businesses in the healthcare sector: pharmaceutical companies, medical device companies, hospitals, and health brands. HEDIMA's differences:
Insight — HEDIMA understands the healthcare industry from the inside through its medical and creative teams, combined with MetaMed's digital health platform, which has millions of users and thousands of doctors.
Impact — HEDIMA doesn't stop at creating beautiful content; it transforms a deep understanding of people and medicine into creative communication — not just providing information, but truly inspiring behavioral change.
From IMC campaigns, medical content & marketing tools, activation, and performance optimization — HEDIMA takes healthcare messages further along the target audience's conversion journey.
II. Job Overview
Account Leader at HEDIMA is responsible for:
- Leading a team of Account Specialists to develop long-term relationships with clients.
- Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
- Achieving assigned business targets.
Duties and Responsibilities:
Project Management
- Receive client briefs, clarify their needs & consult clients on HEDIMA's services and solutions.
- Monitor the project team in developing & executing projects.
- Negotiate with clients/suppliers to achieve the highest profit at the lowest cost.
- Manage risks & solve problems that occur during project execution.
People Management
- Build a strong Account team and manage/coach team members.
- Collaborate with internal teams to ensure they fulfill all client requirements.
Client Relationship
- Build strong client relationships to maintain current business & acquire new clients.
- Monitor all project activities and resolve complaints to ensure maximum customer satisfaction.
- Focus on improving the client experience.
Process Management
- Work with the accountant/admin to track contract payment progress, monitor cash flow & liabilities.
- Manage the progress and efficiency of client services to achieve business targets & report to the BOD as required.
Requirements:
- At least 3-4 years of experience in Sales/Marketing/Account roles at pharmaceutical/media/advertising companies.
- At least 1 year of experience in people management.
- Excellent communication/presentation/negotiation skills in English & Vietnamese.
- Expertise in marketing & digital marketing.
- Project management & interpersonal skills.
- Client service mindset.
- Medical background (Doctor/Pharmacist) is an advantage.
Salary and Benefits:
- Professional and dynamic working environment.
- Monthly salary and 13th-month salary.
- Annual bonus based on set KPIs (up to 4 months salary).
- Private health insurance.
- Award for best performance.
- Annual trip & team building.
- 12 days of leave and public holidays per state regulations.
Other:
- Location: An Cu Duc Phu Building - 3/1 Thanh Thai Street, Dien Hong Ward, HCMC.
- Working time: Monday to Friday | 08:30 – 17:30 (1-hour lunch break).
- Apply: Send CV to [Confidential Information] with the subject line [Your Name]_[Account Team Lead].
