[HCMC - Fulltime]
- 222 Pasteur, Xuan Hoa Ward, HCMC
- Mail: [Confidential Information]
JOB DESCRIPTION:
DatVietMEDIA is looking for an Account Executive to support the planning, coordination, and execution of Influencer Marketing campaigns. This role acts as the key liaison between clients, influencers, and internal teams, ensuring campaigns are delivered on time, meet agreed KPIs, and provide an excellent client experience throughout the project lifecycle.
1. Account Management & Business Development
- Support the Account Manager in maintaining relationships with existing clients and identifying opportunities to expand business with potential clients.
- Assist in preparing campaign proposals, presentations, quotations, and service recommendations based on client requirements.
- Support contract negotiations, service renewals, and campaign onboarding activities.
- Contribute to delivering a positive client experience throughout the entire partnership journey.
2. Client Relationship Management & Campaign Execution
- Receive and understand client briefs, coordinating with internal teams to develop and execute campaign solutions that align with clients communication objectives.
- Coordinate campaign execution with internal departments, influencers, partners, and vendors to ensure all deliverables are completed on schedule.
- Monitor campaign progress and ensure agreed KPIs, timelines, and quality standards are achieved.
- Manage day-to-day communication with clients, proactively handling requests, feedback, and campaign issues while proposing appropriate solutions.
- Build and maintain long-term relationships with clients and business partners.
3. Documentation, Payment Follow-up & Reporting
- Maintain and organize client contracts, campaign documents, and administrative records.
- Monitor client payment status and support accounts receivable collection in coordination with relevant departments.
- Update stakeholders on campaign progress, project status, and key milestones.
- Prepare campaign performance reports, project summaries, and post-campaign evaluations for clients and internal teams.
4. Other Responsibilities
- Perform other duties and projects assigned by the direct supervisor.
REQUIREMENTS:
- Bachelor's degree in Marketing, Business Administration, Economics, Public Relations, Communications, or related disciplines.
- 1–3 years of experience in Marketing, Advertising, Media, Communications, or Influencer Marketing.
- At least 1 year of experience in an Account Executive, Client Service, or Campaign Executive role is preferred.
- Previous experience working at a Media Agency, Digital Agency, Influencer Agency, or Advertising Agency is an advantage.
- Good understanding of the media, advertising, and Influencer Marketing industry.
- Strong communication, negotiation, client servicing, and problem-solving skills.
- Good planning, organization, and time management abilities, with the ability to manage multiple campaigns simultaneously.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Good command of English in both written and spoken communication.
- Detail-oriented, proactive, adaptable, and able to work effectively in a fast-paced environment under tight deadlines.
BENEFITS:
- Insurance based on 100% of Gross salary.
- Working hours: Monday to Friday, 8:30 AM – 5:30 PM (1-hour lunch break).
- 14 annual leave days.
- Provided with working equipment.
- Parking area available.
- Year-end PMP bonus (depending on company performance & individual KPIs).
- Annual health check-up.
- Internal activities and employee engagement programs.
