Location: Mapletree Business Center, District 7, Ho Chi Minh City
Working Hour: Mon – Fri | 8.30 AM – 5.30 PM
Contract: 12 months – Sign with 3P-Talentnet
1. GET TO KNOW THE TEAM:
The company's team is a dynamic group focused on delivering the best non-food delivery experience for our users. We collaborate with top-tier retailers, brands, and delivery partners to ensure a seamless ecosystem.
2. GET TO KNOW THE ROLE:
- This is a critical role responsible for managing and growing relationships with company's Enterprise-level partners (including Circle K, FamilyMart, GS25, 7-Eleven, Pharmacity, Guardian, etc.).
- You will act as a strategic consultant to these key accounts, ensuring mutual growth and operational excellence. You will report directly to the Team Lead, Account Management.
3. KEY RESPONSIBILITIES:
- Strategic Relationship Management: Build and maintain strong, long-term relationships with enterprise commercial partners. Act as the main point of contact to engage prospects and existing partners effectively.
- Onboarding & Integration: Oversee the end-to-end onboarding process for new enterprise accounts, ensuring smooth system integration into company's processes.
- Performance Optimization: Monitor key metrics (Sales Volume, Order Accuracy, Delivery Efficiency, Fulfillment Rates) and proactively troubleshoot operational issues to minimize disruption.
- Growth & Campaign Execution: Collaborate with partners to design and implement promotional campaigns, menu optimizations, and pricing strategies that align with market demands.
- Data-Driven Consulting: Utilize data analytics to identify buying patterns, predict outcomes, and recommend proactive measures to improve the partner's performance on the platform.
- Representation: Represent company in external meetings and business reviews to showcase the value of the partnership.
4. REQUIREMENT
- Experience: Minimum of 1+ years of experience in Account Management, Business Development, or Partnerships, preferably in E-commerce, On-demand Delivery (Food/Mart), FMCG, or Agency environments
- Education: Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.
- Enterprise Mindset: Experience managing key accounts/enterprise clients is a strong advantage.
- Analytical Skills: Proficiency in using data to inform decisions and strategies. Ability to analyze spreadsheets and performance charts.
- Tech-Savvy: Comfortable using CRM tools and internal software systems.
- Problem Solving: Strong ability to troubleshoot operational hurdles (delivery delays, system errors) quickly and effectively.
5. SALARY AND BENEFITS
- Salary: 12,000,000 gross/month
- Service Voucher: 300,000 /month
- 100% salary in 2-month probation period & full SHUI
- Annual leave
- Laptop provided
- Sign contract with Talentnet
