ACB Insurance | Non-Life Insurance | Product Strategy | Underwriting | Portfolio Management
About the Role
The Head of Product Development & Underwriting is responsible for leading ACB Insurance's product strategy, underwriting governance, and portfolio quality management. This role ensures the development of competitive, customer-centric insurance products while maintaining disciplined risk selection, underwriting excellence, and sustainable portfolio performance.
As a key member of the founding leadership team, this position will play a critical role in building product, underwriting, and operational capabilities for ACB Insurance, supporting the company's growth within the ACB ecosystem.
Key Responsibilities
Product Development & Portfolio Strategy
- Lead the development, enhancement, and lifecycle management of non-life insurance products across retail, SME, and Bancassurance segments.
- Design customer-centric products aligned with business strategy, market opportunities, and ecosystem partnerships.
- Ensure a balance between growth, profitability, portfolio quality, and capital efficiency.
Underwriting Governance & Risk Selection
- Develop and oversee underwriting policies, authority limits, risk acceptance guidelines, and underwriting frameworks.
- Ensure consistent underwriting decisions aligned with the company's risk appetite and business objectives.
- Review and approve complex, high-value, or exceptional underwriting cases.
Portfolio Performance Management
- Monitor portfolio quality, claims performance, loss ratios, and underwriting profitability.
- Identify emerging risks and recommend product, underwriting, or portfolio adjustments.
- Work closely with Pricing, Reinsurance, Claims, and Business teams to optimize portfolio performance.
Cross-Functional Product Delivery
- Coordinate with Business, Bancassurance, Pricing, Reinsurance, Legal, Claims, Operations, and Technology teams to ensure products are market-ready, operationally feasible, and scalable.
- Lead product implementation and rollout across distribution channels.
Digital Transformation & System Development
- Translate product and underwriting policies into business requirements for Core Insurance Systems.
- Define workflows, business rules, authority matrices, data requirements, and UAT scenarios.
- Drive automation, digital underwriting, and data-driven decision-making initiatives.
Leadership & Team Development
- Lead Product Development and Underwriting teams.
- Build technical capabilities, talent pipelines, and succession plans.
- Foster a culture of collaboration, innovation, accountability, and customer focus.
Requirements:
Education
- Bachelor's degree or above in Insurance, Finance, Business Administration, Economics, or related disciplines.
- Formal insurance training or professional insurance qualifications are preferred.
Experience
- Minimum 10 years of experience in non-life insurance.
- Strong expertise in Product Development and/or Underwriting Management.
- At least 3 years of leadership experience in Product, Underwriting, Technical Insurance, or related functions.
- Experience managing retail, SME, and Bancassurance insurance products is highly preferred.
- Experience in Core Insurance Systems, digital transformation, or insurance operations projects is a significant advantage.
Professional Expertise:
- Non-Life Insurance Products
- Product Development & Portfolio Management
- Underwriting & Risk Selection
- Reinsurance & Claims Impact
- Insurance Regulations & Product Governance
- Strong ability to evaluate the interaction between:
- Product Design
- Pricing
- Underwriting
- Reinsurance
- Claims
- Portfolio Quality
Skills & Competencies
- Product Strategy & Innovation
- Underwriting Governance
- Portfolio Management
- Risk Assessment & Decision-Making
- Business & Commercial Acumen
- Data-Driven Decision Making
- Digital Transformation
- Stakeholder Management
- Team Leadership & Talent Development
- Strategic Thinking & Execution
