Position Overview
Keiser University Vietnam (KUV), a member of the EQuest Education Group, delivers prestigious international programs adhering to American accreditation standards. We are seeking a highly meticulous and experienced Academic Coordinator to anchor day-to-day educational operations at our Hue campus.
This role serves as the vital nexus connecting faculty, students, and institutional frameworks. Your primary mission is to ensure absolute compliance with global quality metrics while optimizing resource allocation and safeguarding the student lifecycle.
Core Responsibilities
1. Academic Program Coordination & Faculty Operations
- Curriculum Scheduling: Strategically plan and schedule semester course offerings within the academic management system, ensuring conflict-free timetables and optimal faculty utilization.
- Enrollment & Auditing: Monitor student enrollment data and class capacities; rigorously compile metrics, transcripts, and records to support periodic academic audits and international accreditation inspections.
- Faculty Governance: Collect and track faculty credentials for qualification verification; coordinate teaching contracts, invitation letters, syllabi alignment, and final remuneration processing.
- Onboarding & Policy Compliance: Lead orientation for incoming instructors and enforce strict adherence to grading, attendance logging, and assignment submission deadlines.
2. Student Records Management & Academic Advising
- Database Administration: Establish, maintain, and secure accurate student records within the centralized institutional database.
- Credit Evaluation: Oversee transcript evaluations and process credit transfers in strict compliance with university policies.
- Academic Advising: Analyze student progression tracks, deliver proactive counseling on graduation requirements, and map remediation pathways for at-risk students.
- Grievance Resolution: Act as the primary point of contact for student academic inquiries, managing disputes or grievances with professional diplomacy.
3. Academic Quality Assurance & Campus Engagement
- Data-Driven Improvement: Systematically collect and evaluate performance feedback from both faculty and students to propose structural enhancements to the academic program.
- Event Execution: Orchestrate the logistics, checklists, and administration for academic workshops, integration events, and graduation ceremonies to sustain an active campus culture.
Job Requirements
- Education: Bachelor's degree in Education Management, English Linguistics, Business Administration, or a strictly related field.
- Professional Experience: Minimum of 03 years of hands-on experience in academic coordination or registrar operations within an educational institution. Direct experience handling international joint programs is an advantage.
- Language Proficiency: Professional fluency in written and verbal English.
- Strong working knowledge of academic compliance frameworks, teaching load standards, and documentation auditing.
- Exceptional structural planning, event coordination, and cross-departmental alignment skills.
- Candidate willing to relocate to Hue is prefered.
What We Offer
- International Framework: Operate within a higher education model built on US standards, backed by the robust infrastructure of EQuest Education Group.
- Operational Autonomy: Clear delegation of authority to proactively manage and resolve tasks within your designated functional scope.
- Professional Growth: Transparent career progression pathways within a culture that highly values institutional integrity and continuous operational optimization.
