Academic Affairs Manager

WE ARE HIRING!

Position Title: Academic Affairs Manager

Department: Undergraduate Program

Employment Type: Full-time

Help us reimagine the 21st-century University.

Fulbright University Vietnam is an innovative, future-oriented university dedicated to bringing the best of American education to Vietnam. Fulbright serves the next generation of Vietnamese entrepreneurs, scientists, engineers, policy innovators, and artists through undergraduate and graduate educational programs of exceptional rigor that equip students with the skills, adaptability, and international network to thrive in a fast-changing world.

Fulbright's flagship academic programs include The Fulbright School of Public Policy and Management (FSPPM) an accredited graduate professional school incubated by the Harvard Kennedy School until the university's founding in 2016; and Vietnam's first undergraduate program in engineering and the liberal arts and sciences.

Fulbright is growing rapidly. In Fall 2026, the university will move into its home campus in the Saigon High Tech Park in Thu Duc City, Ho Chi Minh City in the heart of Vietnam's emerging innovation ecosystem. Until campus construction is completed, we are located at Crescent Plaza, Tan Phu Ward, in Ho Chi Minh City (formerly District 7).

More information about Fulbright may be found at https://fulbright.edu.vn/.

About the role

The undergraduate program of Fulbright University Vietnam has been designed to foster connections across the boundaries found in the silos of traditional universities. This includes establishing and supporting cross-disciplinary, cross-departmental, and cross-functional roles, interactions, and processes. The administrative support required by this model is notably different; whereas most universities have a variety of departments and offices equipped with staff (particularly redundant), at Fulbright, the administration is done via a singular team.

For the undergraduate program, the academic affairs management requires acting across a range of

tasks and responsibilities. The advantage of this approach is efficiency and alignment; a singular person working across the offices of enrollment management, student life, assessment, and faculty support can support the student learning experience in a unique way. Moreover, as Fulbright is a start-up institution, the inherent flexibility of a cross-cutting position like this provides numerous benefits as the institution grows. This is the fundamental raison d'etre behind the creation of the Undergraduate Program Academic Affairs Manager at Fulbright University Vietnam. We now describe this position in detail.

The Undergraduate Program Academic Affairs Manager reports to the Dean of Undergraduate Program, although works particularly closely with the Student Affairs and Services department, Registrar, Faculty, and other academic leadership and their teams. The position is a manager-level position, requiring a master's degree in higher education administration or a related field, and previous academic affairs experience.

Reporting Lines

Solid reports to: Dean of Undergraduate Programs

Dotted-line reports to: N/A

List by title positions which report directly to this position:

• Academic Affairs Senior Officer
• Academic Program Development Coordinator
• Academic Affairs Administrative Officer
• Academic Affairs Coordinator
• Registrar
• Associate Registrar
• Assistant Registrar

Roles and Responsibilities

The duties and responsibilities of the Undergraduate Program Academic Affairs Manager (UPAAM) are organized across four primary areas:

Course Scheduling and Enrollment Management

• Establish and maintain the undergraduate academic calendar and semester timetables with input from the Dean of Undergraduate Studies and faculty members. Supervise the processing of schedule-change requests and updates, and systematize these procedures in coordination with the Office of the Dean.
• Supervise registrars and academic officers to ensure effective course scheduling, execution of enrollment plans, management of enrollment records, and communication with faculty. Ensure enrollment data is captured effectively and is retrievable by the University's information technology platforms. Support the implementation of academic policies and graduation procedures in coordination with the Registrar's Office.

Budget Management

• Assist the Dean of the Undergraduate Program in proposing and managing the department's budget for each fiscal year.
• Collaborate with the Finance team to track departmental expenses.

Operational Program Management

• Manage the information systems and documents, including:
• Curriculum documents and Course Catalogue coordinating updates and changes
• Academic and program-related policies and procedures
• Serve as the primary contact for faculty inquiries concerning academic affairs.
• Assist the Dean's Office with the faculty hiring plan and tracking visiting faculty.
• Provide reports and data from the Undergraduate Program to relevant stakeholders, ensuring accuracy and timeliness.
• Oversee the Academic Affairs and Registrar staff in other areas, including but not limited to mobility initiatives, scholarship, accreditation, quality assurance and compliance support, teaching, and learning assistance.

Student Affairs & Services Liaison

• Act as a Faculty Business Partner to the Student Affairs & Services team. Ensure Student Affairs & Services is made aware of relevant Faculty and academic program delivery information, and vice versa.
• Support the development and delivery of extra-curriculum programming, in particular workshops and special events involving Faculty, e.g. New Student Orientation.

General

• Work on special programs as assigned, attend trainings which enhance her/his expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University services.
• Support the Office of the Dean with tasks and assignments from time to time, as appropriate.

Other duties:

Contributing to team effort by welcoming new and different work requirements; exploring new opportunities to enhance the services of the department; helping others accomplish related job results as and where needed; and perform other duties as assigned.

What we look for

Education: Bachelor's or Master's degree, preferably in education.

Experience:

• A minimum of three years of experience in higher education, preferably with administrative or educational management responsibilities and/or experience in team leadership and supervision, or in a comparable role.

Knowledge, Skills and Abilities:

• Strong knowledge of the higher education landscape and regulations in Vietnam. An understanding of the liberal arts approach and the U.S. higher education system is preferred.
• Strong analytical and problem-solving skills for identifying needs, conducting research, and developing innovative proposals, solutions, and programs.
• Demonstrate experience in managing complex administrative processes.
• Excellent oral and written communication skills.
• Proven experience representing an institution with external accrediting bodies and education quality frameworks.
• Flexibility and ability to collaborate effectively with internal and external stakeholders, including faculty, students, staff, the Executive committee, the Board of trustees, the Ministry of Education and Training, etc.
• High level of attention to detail and accuracy.
• Demonstrate ability to lead and thrive in a community of diverse perspectives and cultures in an inclusive environment.

What we offer

• Opportunity to join a passionate team who shares the belief in the transformative power of education and values the unique opportunity to create a new university.
• Opportunity to participate in public talks, workshops, seminars, as well as other enriching activities at Fulbright.
• A dynamic, innovative, and international work environment.
• Intensive English-speaking environment.
• Competitive salary and high-end insurance schemes for employees and direct family members.
• Professional development opportunities.

How to Apply

• To see all job listings, please visit our list of vacancies: https://fulbright.edu.vn/join-us/
• All applications must include evidence that addresses the mandatory requirements.
• Fulbright University Vietnam employs Interfolio to manage the application process.
• Need help Please visit Interfolio Product Help: https://product-help.interfolio.com/m/27438 or contact Talent Acquisition team at: [Confidential Information]

Organizational Accountabilities

FUV is committed to the health, safety and wellbeing of its staff members. FUV and its staff members must comply with a range of Vietnamese legal and regulatory requirements, including foreign investment & business, import & export, contracts & commerce, banking, finance & foreign exchange, labor, taxation, land & premises, environment, and immigration. FUV expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

FUV is an Equal Opportunity Employer and committed to foster a campus community that recognizes the value of all persons regardless of age, disability, ethnicity, gender expression and identity, national origin, race, religion, sexual orientation, or socio-economic background.