Procure spare parts and service-related materials to support Service operations ensure timely sourcing to meet SLA requirements.
Manage service supplier contracts: monitor expiry/renewal, track contract terms, and ensure compliance with agreed rates and SLAs.
Control and reconcile Service inventory: maintain stock records, perform periodic counts, flag slow/critical items, and initiate replenishment.
Supervise Purchasing Administration functions: oversee PO issuance, vendor confirmations, filing, and vendor master data accuracy.
Liaise with suppliers on service delivery and quality issues coordinate returns, warranty claims, and corrective actions.
Support Project teams by updating new project records and maintaining project status trackers in Excel.
Handle project administration tasks: process delivery orders, track shipments, and coordinate material handovers to site.
Support Project billing: compile and submit required documents to Finance, upload records into Paradigm (or internal ERP), and follow up on billing status.
Provide monthly reporting to Accounts: prepare supplier contract reports, spend summaries, and contract performance metrics.
Maintain and update project reports and procurement dashboards to reflect PO status, delivery timelines, and variances.
Coordinate with internal stakeholders (Service, Project, Finance, Accounts) to resolve procurement, invoicing, and contract discrepancies.
Ensure procurement activities adhere to company policies, approval workflows, and documentation standards.
