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Changi Airport Group

General Manager, New Private Terminal for Commercial Travellers

Changi Airport Group
Singapore
10-15 Years
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Job Description

Changi Airport Group is developing a brand-new Private Terminal (formerly CIP Terminal), designed for those who value discretion, comfort and a more refined airport experience. Opening in mid‑2027, the Private Terminal will redefine the future of luxury air travel, offering premium and exceptional experiences at every touchpoint.

We are looking for a General Manager to lead the Private Terminal, with overall accountability for business performance, operations and service excellence.

Key Responsibilities

  • Provide overall leadership for the Private Terminal, with accountability for operations, service delivery and commercial performance
  • Drive a seamless, personalised end‑to‑end guest experience across meet & greet, lounge, dining and event spaces
  • Develop and execute business and commercial strategies, including pricing, partnerships and new revenue streams
  • Oversee P&L performance, budgeting and cost management
  • Ensure safe, compliant and resilient operations within a regulated airport environment
  • Build and lead a high‑performing team and strong service culture
  • Engage key internal and external stakeholders on performance, risks and growth opportunities

Requirements

  • 10 to 15 years of relevant experience, with substantial leadership experience in luxury hospitality, premium services or comparable environments
  • Proven track record in managing complex operations and delivering high service standards
  • Strong commercial and financial acumen
  • Experience engaging senior stakeholders in high‑visibility environments
  • Excellent leadership, communication and people management skills

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Hospitality
Employment Type:
Full time

About Company

Changi Airport Group

Job ID: 149291323

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Last Updated: 18-06-2026 05:59:04 PM
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