Search by job, company or skills

Dbs Bank

ED/SVP, Site Reliability Engineering Operation Lead, SRE & Governance, Group Technology

Dbs Bank
Singapore
12-15 Years
Save
  • Posted a month ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Roles & Responsibilities

  • Manage a large team of Production Support Personnel (> 200 personnel) across 3 geographical locations
  • Ensure SLAs on Alerts and Incidents are proactively managed and reduce in Mean Time To Recover (MTTR) by 20%
  • Ensure strict adherence to Standard Operating Procedure for recovery
  • Manage attrition within 10%
  • Deliver a playbook for onboarding on new tasks / activities to Production support
  • Identify opportunities to automate Production support activities and reduction in manual acti
  • Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils.
  • Automation of manual activities/ processes and System Health checks for Production teams. (Automation experience required) and ensuring SLIs/ SLOs are met.
  • Follow Production Support Processes and giving input to strengthen time to time
  • Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
  • Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management
  • Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages
  • Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
  • Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
  • Work with Risk team to respond timely to Audit & Risk RFIs. Manage Audit walkthroughs

Requirements

  • 12 - 15 years of strong experience in the Banking industry with minimum 7+ years in Run-the-Bank (RTB) lead role with a proven track record of working in Banking environment
  • Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment. Pro-active Capacity monitoring & Observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
  • Automation of manual tasks in a Production Support
  • Build and maintain Production monitoring and automation solutions
  • Build and implement Service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
  • Sound understanding of RDBMS / Unix / Cloud/ Large banking applications
  • Strong team player, effective at communicating internationally and used to working closely with remote teams
  • Good knowledge of infrastructure technologies used, with focus on AIX/Oracle/Java/ Openshift
  • Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
  • Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
  • Present facts and recommendations effectively in oral and written form
  • Pro-active, independent, resourceful, and able to work in a team
  • en

Location:

DBS Asia Central

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking
Employment Type:
Full time

About Company

Dbs Bank

Job ID: 147148621

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 16-06-2026 06:14:50 AM
Homejobs in SingaporeED/SVP, Site Reliability Engineering Operation Lead, SRE & Governance, Group Technology

Similar Jobs

ED, Head of Technology Service Management & Governance, SRE & Governance, Group Technology

Dbs Bank
Singapore

Skills:

risk management, technology control frameworks, Process Automation, Regulatory Compliance, SRE service management tools, operational governance

VP, Technical Delivery Manager (eBanking / Channels), Group Technology

UOB Venture
Singapore

Skills:

Oracle, JBoss EAP, Microservices, Java, Mq, Weblogic, Restful Api, ConnectDirect messaging, Unix operating systems

VP, Programme Management Office (PMO) Lead, Group Technology & Ops

UOB Investment
Singapore

Skills:

Understanding of technology and operational processes, Project management, Programme Management, Problem Solving Skills, Change management processes, Compliance, Sanctions in banking

VP, EUI Desktop & VDI Engineer, Technology Group

gic private limited
G
Singapore, Robinson

Skills:

Servicenow, PowerShell, Intune, Dns, Firewalls, Vpn, Azure Ad, Terraform, AWS CloudFormation, Azure Virtual Desktops, Active Directory, Azure ARM templates, Windows 365, DaaS, Citrix Cloud, Microsoft Endpoint Manager, Microsoft Entra, AWS Workspaces