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Customer Service Officer

1-4 Years
SGD 2,500 - 3,500 per month
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Job Description

Job Summary

Join a professional beauty and wellness company with 40 years of experience, providing Facial, Slimming, and Therapeutic massage services. Engage customers through service bookings and support daily operations in a dynamic, customer-focused environment.

Responsibilities

  • Initiate cold calls to customers to secure service bookings and increase client engagement
  • Deliver attentive customer service to address client inquiries and enhance satisfaction
  • Manage reception tasks including greeting clients and coordinating appointments efficiently
  • Conduct reminder calls to confirm upcoming appointments and reduce no-shows
  • Prepare and issue accurate invoices for services rendered
  • Perform day-end sales settlement to ensure accurate financial records
  • Adapt to a challenging work environment with a positive and outgoing attitude
  • Communicate effectively with clients to build rapport and promote services
  • Demonstrate enthusiasm for working in the Beauty and Aesthetic industry

Other Information

Benefits

  • Competitive salary with commission and allowance

Working Hours

  • Weekdays: 11am to 9pm
  • Saturdays, Sundays, and Public Holidays: 10am to 6pm

Off Days

  • Six weekdays and one Sunday off per month
  • Public Holiday replacement off

More Info

Job Type:
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Job ID: 149331999

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