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Business Analyst

3-5 Years
SGD 3,500 - 5,000 per month
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Job Description

We are looking for a Business Analyst to support an existing system in production. The role focuses on process analysis, stakeholder coordination, and handling day-to-day system support and enhancements.

Key Responsibilities

  • Understand current processes through discussions, interviews, and data review
  • Identify gaps and suggest improvements to workflows
  • Work with stakeholders and vendors to define better (future) processes
  • Facilitate meetings/workshops to gather requirements and align on changes
  • Document processes using standard tools
  • Support system operations, including: Handling L2 tickets and basic troubleshooting managing small enhancements and change requests

Requirements

  • Diploma/Degree in relevant field
  • Minimum 3 years of experience (5 years for senior level)
  • Experience working on production/operational systems
  • Hands-on experience with L2 support/ticket management
  • Comfortable working with multiple stakeholders

More Info

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Job ID: 149308231

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