Assistant Manager (Community Engagement)

Job Description

The Office of Student Affairs (OSA) is a student-facing department dedicated to providing support and resources aimed at enriching the overall student experience for all NUS students. Within OSA, the Community Engagement (CE) section focuses on curating, creating, and implementing programs and activities that empower students to make meaningful contributions to the community. Additionally, the section provides support to international students, ensuring their well-being and smooth integration into the university.

The candidate's role includes driving key initiatives that foster community engagement and integration, while supporting student development through programs, events, mentorship, and funding schemes to create positive impact. A thorough understanding of the community service ecosystem and social integration is essential for this position.

• Support the Team Leads in workplan development to drive key initiatives and ensure alignment with organizational goals.
• Design and implement engagement and integration initiatives (e.g. Community Service Festival etc), ensuring the delivery of high quality services and programs aimed at achieving specific outcomes. This includes being actively involved in all project stages, from planning to completion, and monitoring progress throughout.
• Facilitate the Communities and Engagement General Elective Course, mentoring students in their learning journey and providing feedback on practicum assessments .
• Administer community engagement funding schemes to support students in planning and implementing community service projects. This involves evaluating proposals, managing fund disbursement, and ensuring proper use of resources to achieve projects goals.
• Manage the application and selection process of the scholarship program and provide guidance to scholars on their community impact projects.
• Provide guidance and support to student interest groups focused on community, cultural, faith, and/or ethnic-based activities,
• Develop resources such as toolkits and training materials/programs, to equip students and staff with the skills and knowledge needed for effective community, cultural, faith and/or ethnic-based activities.
• Evaluate the effectiveness of engagement efforts by analyzing results through quantitative and/or qualitative methods.
• Handle administrative tasks, maintain accurate records, and meet reporting requirements related to the responsibilities.
• Collaborate on cross-functional projects and committees, working with colleagues to advance initiatives within CE and OSA.

Qualifications

• Bachelor's degree in a related field, such as social work, psychology or education.
• At least six years of work experience, with a minimum of two years in the community service or community development sector.
• Strong interpersonal and communication skills, both verbal and written, for effective interaction with diverse stakeholders
• Self-motivated, mature, and adaptable, with the ability to work independently and collaboratively within a team
• Detail-oriented and capable of managing multiple tasks and tight deadlines with accuracy.
• Resourceful, with excellent organizational, project management, administrative, and documentation skills
• Strong analytical and problem-solving abilities to support effective decision-making
• Proficiency in outcomes and impact measurement, Microsoft Office Suite, survey tools (e.g. Qualtrics), and online communication platforms.

Department : Community Engagement

Employee Referral Eligible:

Job requisition ID : 26739