Admin Assistant

We are looking for a highly organized and proactive Sales & Admin Assistant to join our team. This is a hybrid glue role - you will be the backbone of our sales operations while also ensuring our office runs like clockwork.

If you thrive in a fast-paced environment, love multitasking, and get satisfaction from clearing paperwork and solving logistical puzzles, this is the role for you.

Key Responsibilities

A. Sales Support (50%)

• Contracts & Documentation: Prepare, review, and process sales contracts, purchase orders, and customer invoices with 100% accuracy.

• Customer Coordination: Act as the first point of contact for customer inquiries regarding order status, pricing, and delivery schedules.

• CRM Management: Update and maintain our sales database/CRM system to ensure all leads and deals are tracked properly.

• Supplier Liaison: Coordinate with suppliers regarding stock availability, order confirmations, and delivery timelines to ensure client deadlines are met.

B. Administrative Support (50%)

• Office Management: Maintain office supplies inventory, place replenishment orders, and manage pantry/stationery needs.

• Logistics & Shipping: Prepare shipping documentation (airway bills, packing lists, commercial invoices) and coordinate with courier services for local and international dispatches.

• Filing & Data Entry: Ensure all physical and digital documents (contracts, receipts, employee records) are properly filed and easily retrievable.

• General Support: Assist with ad-hoc administrative duties such as answering phone calls, scheduling meetings, and arranging courier pickups.

Who We Are Looking For

Requirements:

• Experience: At least 1-2 years of experience in an administrative, sales support, or logistics coordination role.

• Shipping Knowledge: Familiarity with shipping procedures, courier bookings, and basic trade documentation (preferred but not mandatory - we are willing to train the right attitude).

• Tech Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable learning new software/CRMs.

Soft Skills:

• Highly Organized: You don't just juggle tasks - you prioritize them effortlessly.

• Detail-Oriented: A single typo in a contract won't slip past you.

• Team Player: You understand that sales reps rely on you, and you rely on them. You collaborate without ego.

• Calm Under Pressure: You can handle urgent requests from 3 different people without losing your cool.

• Proactive: You don't wait to be told what to do - you see what needs fixing and you fix it.

What We Offer

• Career Growth: This isn't a dead-end desk job. We promote from within - top performers move into Junior Sales, Account Management, or Sales Operations roles within 12-18 months.

• Learning Opportunity: Get hands-on exposure to the full sales cycle, supply chain logistics, and B2B client management.

• Supportive Culture: Join a team that actually appreciates its admin staff (we know you keep us from sinking!).

• Immediate Start: We are hiring urgently, so if you are available to start within 1 week / immediately, we want to talk to you.