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JOB DESCRIPTIONS:

Develop and implement business and operational plans for the F&B operations at Sun World Hon Thom;
Review and assess budget proposals, manpower plans, training plans, and menu development plans in alignment with the Company's business strategy;
Establish, review, and continuously improve F&B service procedures and standards (SOPs) in accordance with international standards and Sun Group's strategic direction;
Oversee service quality, food quality, service procedures, food safety and hygiene, and overall customer experience;
Identify and assess operational risks, and develop appropriate control and contingency measures for incidents related to food quality, food safety, or customer service;
Directly oversee service operations for VIP guests, diplomatic delegations, and key business partners;
Propose and develop new culinary products and diversify dining experiences in line with brand positioning and customer preferences;
Foster a professional service culture and develop the team's service skills, capabilities, and service mindset;
Perform other duties and responsibilities as assigned by the Management.

JOB REQUIREMENTS:

Local nationals only
Bachelor's degree from an accredited university in Hospitality, Hotel Management, Restaurant Management, Business Administration, or a related field;
Minimum 5 years of senior management experience in F&B operations within resorts, theme parks, hotels, or large-scale restaurant chains;
Strong knowledge of F&B management systems, customer service standards, cost control, and budget management;
Solid expertise in food safety and hygiene, HACCP/ISO standards, kitchen operations, and service management;

Deputy General Manager of F&B